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THREADS.IM

Sold by : mfms

What is THREADS.IM?

THREADS.IM is a solution for effectively managing digital customer interactions. With support for web chat, in-app chat, and popular messaging apps like WhatsApp and Facebook Messenger, streamline your communication and deliver outstanding customer service. Its single window interface allows your team to efficiently handle all customer interactions and provide a seamless experience.

Key Features of THREADS.IM

  • Unified Inbox
  • Automated Workflows
  • Multi Channel Support
  • Customer Segmentation
  • Analytics And Reporting
  • Customizable Templates
  • Real Time Notifications
  • CRM Integration
  • Ai Powered Chatbots
  • Email Campaigns
  • Sms Messaging
  • Social Media Integration
  • Voice Call Support
  • File Sharing
  • Team Collaboration
  • Customer Feedback Collection
  • Mobile App
  • Security And Compliance
  • Custom Dashboards
  • Api Access
  • Customer Management
  • Customer Support
  • Email Integration
  • Live Chat System
  • Automated Routing
  • Software Metrics
  • Multi Channel Management
  • Sentiment Analysis
  • Communication Management
  • Multi Channel Communication
  • Customer Engagement
  • Chat / Messaging
  • Dashboard
  • Interaction Tracking
  • Third Party Integration
  • Customizable Branding
  • Live Chat
  • Multi Channel Collection
  • Text Analysis
  • Real Time Chat
  • Text Analytics
  • For Websites
  • Real Time Chat
  • Batch Communications
  • Queue Management

THREADS.IM Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
mfms
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Training,Tickets
Languages Available icon
Languages Available
English,Indonesian,Russian

THREADS.IM Description

THREADS.IM is a solution designed to enhance your business operations with a multitude of benefits. Our software offers enterprise-grade features, allowing for complete customization and scalability to match your evolving needs. It seamlessly integrates with third-party systems, optimizing your existing investments and reducing costs. Enjoy a device agnostic interface, enabling easy deployment across web and mobile platforms. You have the flexibility to choose from various deployment options, including Cloud, In-house, and Hybrid, to cater to your specific requirements. Our AI and NLP technology power THREADS.IM, providing error-proof communication automation for a seamless experience. And with our 24/7 dedicated customer support team, you can have peace of mind and ensure maximum satisfaction with our software.

THREADS.IM FAQ's

The top 5 features of THREADS.IM include:

  • Unified Inbox
  • Automated Workflows
  • Multi Channel Support
  • Customer Segmentation
  • Analytics And Reporting

THREADS.IM supports a variety of platforms including: Email, Phone, Training, Tickets.

THREADS.IM serves a wide range of businesses including Enterprises.

The top three competitors of THREADS.IM are Help Scout, Preferred Patron Loyalty and Napersoft CCM. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

THREADS.IM is available in multiple languages, including English, Indonesian, Russian and more.

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