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Sitel

Sold by : Sitel

What is Sitel?

Sitel is an industry leader in customer experience outsourcing, known for its cutting-edge combination of human expertise and AI technology. Our global presence enables us to provide customized and innovative support services to enhance customer interactions and drive satisfaction and loyalty in various industries. Put your trust in Sitel to transform your customer experience and fuel business growth.

Sitel Pricing

To receive a personalized quote

Key Features of Sitel

  • Unified Agent Desktop
  • Omnichannel Routing
  • CRM Integration
  • Ai Powered Chatbots
  • Voice Analytics
  • Real Time Reporting
  • Workforce Management
  • Quality Management
  • Customer Journey Mapping
  • Self Service Options
  • Social Media Integration
  • Email Management
  • Sms Support
  • Video Chat
  • Co Browsing
  • Knowledge Base
  • Ivr System
  • Call Recording
  • Performance Analytics
  • Customizable Dashboards

Specifications

Sitel FAQ's

The top 5 features of Sitel include:

  • Unified Agent Desktop
  • Omnichannel Routing
  • CRM Integration
  • Ai Powered Chatbots
  • Voice Analytics

Sitel supports a variety of platforms including: Email, Phone.

Sitel serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Sitel are InterDialog UCCS, Aheeva and Intellicon. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Sitel is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Sitel

InterDialog UCCS
Aheeva
Intellicon
XCALLY
inConcert Allegro
Axind OMNI
LeadDesk
Bright Pattern
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