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osTicket

osTicket

Sold by : Enhancesoft LLC

What is osTicket?

osTicket is a highly dependable open source support ticket software used by a multitude of businesses. It efficiently manages incoming inquiries from multiple sources, including email, web-forms, and phone calls, and consolidates them into a user-friendly web-based platform for customer support. With a comprehensive range of features and tools, osTicket outperforms expensive and complex ticket systems available in the market.

osTicket Resources

osTicket Pricing

To receive a personalized quote

Key Features of osTicket

  • Ticket Management
  • Custom Fields
  • Agent Collision Avoidance
  • Auto Responder
  • Email Integration
  • Service Level Agreements (slas)
  • Custom Forms
  • Help Topics
  • Ticket Filters
  • Task Management
  • Dashboard Reports
  • Knowledge Base
  • Customer Portal
  • Internal Notes
  • Canned Responses
  • Role Based Access
  • Ldap/active Directory Integration
  • Customizable Templates
  • Attachment Handling
  • Multilingual Support
  • Show More

Specifications

Company Name icon
Company Name
Enhancesoft LLC
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Training
Desktop Platforms icon
Desktop Platforms
Android,iOS,osTicket App
Languages Available icon
Languages Available
English

osTicket Description

OsTicket is a dependable ticket management system for customer support within the realm of open source technology. Its intuitive interface, free accessibility, and lightweight framework make it a top choice for businesses seeking a straightforward and effective support solution. Setting up and utilizing a support ticket system has never been simpler with OsTicket.

osTicket FAQ's

The top 5 features of osTicket include:

  • Ticket Management
  • Custom Fields
  • Agent Collision Avoidance
  • Auto Responder
  • Email Integration

osTicket is compatible with multiple platforms, Android,iOS,osTicket App

osTicket supports a variety of platforms including: Email, Phone, Training.

osTicket serves a wide range of businesses including Freelancers, StartUps, SMBs.

The top three competitors of osTicket are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

osTicket is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of osTicket

Zoho Desk
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MantisBT
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Freshdesk
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Vtiger CRM
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SupportBee
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SPEC Help Desk
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