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Groove Help Desk

Sold by : Groove

What is Groove Help Desk?

Groove Help Desk solution for all your help desk requirements. With its flexible features and seamless integration, this platform offers customizable reports and metrics to enhance your customer service. It stays discreet from your clients, allowing you to tailor it according to your needs, while providing clear and transparent pricing. This email organization tool streamlines customer support and easily adapts to your growing business.

Groove Help Desk Resources

Groove Help Desk Pricing

To receive a personalized quote

Key Features of Groove Help Desk

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Customer Portal
  • Live Chat
  • Automation Rules
  • Canned Responses
  • Reporting And Analytics
  • Team Collaboration
  • Customizable Branding
  • Sla Management
  • Multi Channel Support
  • Mobile App
  • Third Party Integrations
  • Custom Fields
  • Macros
  • Customer Satisfaction Ratings
  • Task Management
  • Internal Notes
  • Time Tracking
  • Show More

Specifications

Groove Help Desk FAQ's

The top 5 features of Groove Help Desk include:

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Customer Portal
  • Live Chat

Groove Help Desk supports a variety of platforms including: Email.

Groove Help Desk serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Groove Help Desk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Groove Help Desk is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Groove Help Desk

Zoho Desk
MantisBT
HappyFox
eFACiLiTY Helpdesk and Knowledgebase
Freshdesk
Vtiger CRM
SupportBee
SPEC Help Desk
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