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Eleveo

Sold by : Eleveo

What is Eleveo?

Eleveo: a world-renowned workforce optimization solution that elevates customer service interactions in contact centers. Our secure and user-friendly software offers customizable features to streamline processes, minimize service disruptions, and measure customer satisfaction. As an 8-time Gartner Magic Quadrant WEM vendor with 20 years of experience, we are committed to delivering exceptional solutions for your business.

Eleveo Resources

Eleveo Pricing

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Key Features of Eleveo

  • Call Recording
  • Screen Recording
  • Quality Management
  • Speech Analytics
  • Text Analytics
  • Workforce Management
  • Performance Management
  • Elearning
  • Coaching
  • Surveys
  • Real Time Monitoring
  • Reporting And Analytics
  • Interaction Analytics
  • Automated Scheduling
  • Adherence Monitoring
  • Forecasting
  • Gamification
  • Mobile Access
  • Customizable Dashboards
  • Integration Capabilities
  • Feedback Management
  • Dashboard
  • Analytics
  • Call Sharing
  • On Demand Recording
  • Scheduled Recording
  • Screen Activity Recording
  • Customer Segmentation
  • Action Management
  • Archiving
  • Workforce Optimization (wfo)
  • Customer Experience

Specifications

Eleveo FAQ's

The top 5 features of Eleveo include:

  • Call Recording
  • Screen Recording
  • Quality Management
  • Speech Analytics
  • Text Analytics

Eleveo supports a variety of platforms including: Email, Phone.

Eleveo serves a wide range of businesses including StartUps.

The top three competitors of Eleveo are Alvaria Workforce, OpsTel Speed and Cogito. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Eleveo is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Eleveo

Alvaria Workforce
OpsTel Speed
Cogito
NICE EEM
Webex WFO
Nuance Analytics
Verint Monet WFO
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