Sold by : Cogito Corp
Cogito - a platform that seamlessly integrates Emotion and Conversation AI to provide real-time coaching and support for contact center agents. With the ability to monitor live conversations from remote team members, supervisors can analyze customer and employee experiences for enhanced performance. Cogito also offers continuous feedback to agents, allowing them to improve their customer service skills and track CX on all calls in real-time. Prioritizing team well-being, no matter where they work, is at the core of Cogito's capabilities.
The top 5 features of Cogito include:
Cogito supports a variety of platforms including: Email, Phone.
Cogito serves a wide range of businesses including StartUps.
The top three competitors of Cogito are Alvaria Workforce, Eleveo and OpsTel Speed. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
Cogito is available exclusively in English, providing a streamlined experience for English-speaking users.
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