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Kova

Sold by : Kova

What is Kova?

Kova is a software platform designed for public safety and contact centers. Offering top-notch security features and adaptable solutions, Kova streamlines operations with monitoring, training, and optimization. Elevate your team's performance and productivity with Kova, ensuring success in all aspects of your work. Trust Kova to help your team reach its full potential and achieve success.

Kova Resources

Kova Pricing

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Key Features of Kova

  • Real Time Adherence
  • Forecasting
  • Scheduling
  • Intraday Management
  • Performance Management
  • Quality Management
  • Speech Analytics
  • Text Analytics
  • Interaction Recording
  • Screen Recording
  • Workforce Management
  • Employee Engagement
  • Gamification
  • Survey Management
  • Coaching And Training
  • Reporting And Analytics
  • Mobile Access
  • Multi Channel Support
  • Automated Alerts
  • Compliance Management
  • Show More

Specifications

Kova FAQ's

The top 5 features of Kova include:

  • Real Time Adherence
  • Forecasting
  • Scheduling
  • Intraday Management
  • Performance Management

Kova supports a variety of platforms including: Email, Phone.

Kova serves a wide range of businesses including StartUps.

The top three competitors of Kova are Alvaria Workforce, Eleveo and OpsTel Speed. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Kova is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Kova

Alvaria Workforce
Eleveo
OpsTel Speed
Cogito
NICE EEM
Webex WFO
Nuance Analytics
Verint Monet WFO
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