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Webex WFO

Webex WFO

Sold by : Cisco

What is Webex WFO?

Webex WFO is a workforce optimization solution that enhances productivity and efficiency. This powerful software offers tools for performance management, quality monitoring, and analytics, facilitating smooth communication and teamwork within your organization. Ideal for contemporary and flexible work environments, Webex WFO is solution for optimizing your team's capabilities.

Webex WFO Resources

Webex WFO Pricing

To receive a personalized quote

Key Features of Webex WFO

  • Call Recording
  • Screen Recording
  • Quality Management
  • Speech Analytics
  • Text Analytics
  • Workforce Management
  • Performance Management
  • Coaching And Training
  • Surveys
  • Customer Feedback
  • Real Time Analytics
  • Historical Reporting
  • Agent Scheduling
  • Adherence Monitoring
  • Forecasting
  • Interaction Analytics
  • Desktop Analytics
  • Gamification
  • Mobile Access
  • Integration With CRM
  • Show More

Specifications

Company Name icon
Company Name
Cisco
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone
Languages Available icon
Languages Available
English

Webex WFO FAQ's

The top 5 features of Webex WFO include:

  • Call Recording
  • Screen Recording
  • Quality Management
  • Speech Analytics
  • Text Analytics

Webex WFO supports a variety of platforms including: Email, Phone.

Webex WFO serves a wide range of businesses including StartUps.

The top three competitors of Webex WFO are Alvaria Workforce, Eleveo and OpsTel Speed. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Webex WFO is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Webex WFO

Alvaria Workforce
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Eleveo
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OpsTel Speed
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Cogito
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NICE EEM
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Nuance Analytics
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Kova
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Verint Monet WFO
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