eGain

Name: eGain
Brand: eGain
Rating: 5 (1 reviews)

Sold by : eGain

eGain Categories on Top Software Advisor

What is eGain?

eGain is an innovative omnichannel customer engagement platform that equips businesses with the tools to provide outstanding customer experiences. Our web-based suite of customer experience solutions is the preferred choice of leading financial institutions, enabling effortless implementation of their digital service strategies. With eGain, you can enhance your customer service approach and reach your service objectives effortlessly.

eGain Pricing

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Key Features of eGain

Omnichannel Engagement
Ai Powered Chatbots
Knowledge Management
Analytics And Reporting
Case Management
Email Management
Social Media Integration
Co Browsing
Video Chat
Voice Integration
Mobile Support
Virtual Assistant
Proactive Chat
Customer Journey Mapping
Personalization
Workflow Automation
CRM Integration
Security And Compliance
Multilingual Support
Self Service Portals

Specifications

eGain FAQ's

What are the top 5 features of eGain?

The top 5 features of eGain include:

Omnichannel Engagement
Ai Powered Chatbots
Knowledge Management
Analytics And Reporting
Case Management

What type of customer support does eGain offer?

eGain supports a variety of platforms including: Email.

What types of businesses does eGain serve?

eGain serves a wide range of businesses including StartUps, SMBs, Enterprises.

Who are the primary competitors of eGain?

The top three competitors of eGain are Freshdesk, Ozonetel CloudAgent and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the eGain support?

eGain is available exclusively in English, providing a streamlined experience for English-speaking users.

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