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Web Help Desk

Web Help Desk

Sold by : SolarWinds Worldwide LLC.

What is Web Help Desk?

Web Help Desk solution to streamline and automate your help desk ticketing and IT asset management processes. Featuring a built-in knowledge base, IT change control, SLA alerting, performance reporting, and customer surveys, this software allows your IT team to efficiently handle requests and track assets effortlessly. Say goodbye to manual processes and hello to maximum efficiency with Web Help Desk.

Web Help Desk Resources

Web Help Desk Pricing

To receive a personalized quote

Key Features of Web Help Desk

  • Ticket Management
  • Asset Management
  • Knowledge Base
  • Sla Management
  • Email Integration
  • Reporting And Analytics
  • Self Service Portal
  • Automated Workflows
  • Ldap/ad Integration
  • Mobile Access
  • Customizable Dashboards
  • Incident Management
  • Change Management
  • Problem Management
  • Service Catalog
  • Task Management
  • Time Tracking
  • Survey And Feedback
  • Multi Site Support
  • Role Based Access Control
  • Customer Database
  • Self Service Portal
  • Alerts/escalation
  • Automated Routing
  • Contract Management
  • Inbox Queue Management
  • Known Issue Management
  • Service Desk (itil Itsm)
  • Service Level Management

Specifications

Company Name icon
Company Name
SolarWinds Worldwide LLC.
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Web Help Desk FAQ's

The top 5 features of Web Help Desk include:

  • Ticket Management
  • Asset Management
  • Knowledge Base
  • Sla Management
  • Email Integration

Web Help Desk supports a variety of platforms including: Email.

Web Help Desk serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Web Help Desk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Web Help Desk is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Web Help Desk

Zoho Desk
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MantisBT
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Freshdesk
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Vtiger CRM
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SupportBee
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SPEC Help Desk
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