Tidio

Sold by : Tidio Ltd

What is Tidio?

Tidio is a versatile customer experience platform that offers a comprehensive set of tools for businesses to engage with their customers in real-time. It includes live chat, chatbots, AI chatbot (Lyro), ticketing, email marketing, and multichannel communication features. Simplify customer interactions and improve satisfaction with Tidio's all-in-one solution.

Tidio Resources

Tidio Pricing

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Key Features of Tidio

Live Chat
Chatbots
Email Integration
Messenger Integration
Instagram Integration
Mobile App
Visitor Tracking
Customizable Widgets
Automated Responses
Analytics And Reporting
Multi Language Support
Pre Chat Surveys
Offline Messages
Canned Responses
File Sharing
Team Collaboration
Visitor Information
Proactive Chat
Third Party Integrations
Customizable Chat Pages
Api Integration
Onboarding
Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Proactive Invitations
Shortcut Messages
Transfers / Routing
Visitor Targeting
Real Time Monitoring
Personal Greetings
Dashboard
Lead Capture
Campaign Management
Analytics
Automated Routing
Ticket Management
Customer Communication
Contact Database
Reporting
Campaign Segmentation
Customer Segmentation
Advanced Reporting
Communication Management
Feedback Collection
Multi Channel Communication
Data Analysis
Chat / Messaging
Customer Support Tracking
Email Response Control
Dashboards
Social Media Integration
Third Party Integration
Email Distribution
Drag & Drop
Customer Experience Management
Chat Widget
Labels
Chat History
Real Time Chat
Chatbot
Reporting And Analytics
Templates
Email Automation
Customer Data
Account Management
Engagement Monitoring
Customer Profiles
Personalization
On Screen Chats
Pre Configured Bot
Multi Language
Analytics/roi Tracking
Chatbot Configuration
Open Api
Codeless Bot
Chat Routing
Customer Feedback Collection
Customer Onboarding
Customer Feedback Management
Ticketing System
Chatbot Automation
Cross Selling And Upselling

Specifications

Languages Available

English,French,German,Italian,Portuguese,Spanish

Tidio Description

Tidio is is a customer experience platform designed to elevate customer service and boost conversions for e-commerce businesses. Featuring advanced chatbot technology for both sales and support, Tidio simplifies communication with customers and delivers prompt responses to their queries. Its integrated messaging system serves as an efficient helpdesk solution for teams, making it an essential tool for online stores.

Tidio FAQ's

What are the top 5 features of Tidio?

The top 5 features of Tidio include:

Live Chat
Chatbots
Email Integration
Messenger Integration
Instagram Integration

Does Tidio integrate with other business software?

Yes, Tidio integrates seamlessly with:

Airy Messenger
BigCommerce
Ecwid
Squarespace
Zapier

Which platforms does Tidio support?

Tidio is compatible with multiple platforms, Android,iOS,Tidio App

What type of customer support does Tidio offer?

Tidio supports a variety of platforms including: Email, Live Support, Tickets.

What types of businesses does Tidio serve?

Tidio serves a wide range of businesses including Freelancers, StartUps, SMBs, Mid-Market, Enterprises.

Who are the primary competitors of Tidio?

The top three competitors of Tidio are HappyFox, Freshdesk and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Tidio support?

Tidio is available in multiple languages, including English, French, German, Italian, Portuguese and more.

Alternatives of Tidio

HappyFox

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Freshdesk

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LiveEngage

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Mioot

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WebXion

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Comm100

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Pure Chat

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Zendesk Chat

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Tidio

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What is Tidio?

Tidio Resources

Tidio Pricing

Key Features of Tidio

Specifications

Tidio Description