Salesforce Service Cloud

The top 5 features of Salesforce Service Cloud include:

• Case Management
• Service Console
• Knowledge Base
• Omni Channel Routing
• Service Analytics

Salesforce Service Cloud supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Salesforce Service Cloud serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Salesforce Service Cloud are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Salesforce Service Cloud is available in multiple languages, including Chinese, Dutch, English, French, German and more.