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IssueTrak

IssueTrak

Sold by : IssueTrak Inc.

What is IssueTrak?

IssueTrak is a IT service desk software solution. Designed to streamline operations, boost productivity, and ensure customer satisfaction, IssueTrak features a user-friendly interface, customizable business rules, and reliable support. Simplify management with its efficient personnel and process management capabilities. Experience enhanced efficiency, accountability, and success with IssueTrak.

IssueTrak Resources

IssueTrak Pricing

To receive a personalized quote

Key Features of IssueTrak

  • Ticket Management
  • Automated Workflows
  • Customizable Dashboards
  • Knowledge Base
  • Email Integration
  • Reporting And Analytics
  • Sla Management
  • Asset Management
  • User Management
  • Mobile Access
  • Self Service Portal
  • Task Management
  • Escalation Rules
  • Custom Fields
  • Active Directory Integration
  • Api Access
  • Multi Site Support
  • Change Management
  • Survey Tools
  • Time Tracking
  • Self Service Portal
  • Live Chat System
  • Surveys & Feedback
  • Alerts/escalation
  • Automated Routing
  • Inbox Queue Management
  • Help Desk Management
  • Service Level Management
  • Service Level Agreement (sla) Management

Specifications

Company Name icon
Company Name
IssueTrak Inc.
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Languages Available icon
Languages Available
English

IssueTrak FAQ's

The top 5 features of IssueTrak include:

  • Ticket Management
  • Automated Workflows
  • Customizable Dashboards
  • Knowledge Base
  • Email Integration

IssueTrak supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

IssueTrak serves a wide range of businesses including Freelancers, StartUps, SMBs, Enterprises.

The top three competitors of IssueTrak are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

IssueTrak is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of IssueTrak

Zoho Desk
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MantisBT
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Freshdesk
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Vtiger CRM
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SupportBee
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SPEC Help Desk
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