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Helpsumo

Helpsumo

Sold by : Help Sumo

What is Helpsumo?

Helpsumo is a help desk solution that offers a user-friendly ticketing system and supports multiple departments. With its automated email-to-ticket conversion and staff assignment, handling incoming requests is a breeze. Our software eliminates the need for manual processes, simplifying your support operations. Count on Helpsumo to seamlessly handle all your customer service tasks with ease.

Helpsumo Resources

Helpsumo Pricing

To receive a personalized quote

Key Features of Helpsumo

  • Ticket Management
  • Knowledge Base
  • Live Chat
  • Email Integration
  • Automation Rules
  • Reporting And Analytics
  • Customer Portal
  • Multi Channel Support
  • Sla Management
  • Customizable Templates
  • Canned Responses
  • Collaboration Tools
  • Mobile App
  • Social Media Integration
  • Custom Fields
  • Role Based Access Control
  • Survey And Feedback
  • Third Party Integrations
  • Asset Management
  • Escalation Management
  • Show More

Specifications

Company Name icon
Company Name
Help Sumo
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Helpsumo Description

Helpsumo - the all-in-one help desk solution for effortlessly managing customer support for your product or service. With our platform's array of channels including Tickets, Email, Social Media, Live Chat, and a Self-Help Knowledge Base, you can efficiently handle all customer inquiries. Our reimagined interface is designed to boost productivity for all users, ensuring an exceptional experience. Rely on Helpsumo to optimize your customer support and elevate your business operations.

Helpsumo FAQ's

The top 5 features of Helpsumo include:

  • Ticket Management
  • Knowledge Base
  • Live Chat
  • Email Integration
  • Automation Rules

Helpsumo supports a variety of platforms including: Email.

Helpsumo serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Helpsumo are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Helpsumo is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Helpsumo

Zoho Desk
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MantisBT
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Freshdesk
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Vtiger CRM
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SupportBee
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SPEC Help Desk
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