Front

Sold by : FrontApp, Inc.

What is Front?

Front is a top-notch customer operations tool designed to optimize and improve support, sales, and account management tasks. It seamlessly combines help desk and email features with automated workflows and live collaboration, making communication with customers effortless. With Front, teams can easily provide exceptional service to clients on a larger scale.

Key Features of Front

  • Shared Inboxes
  • Team Collaboration
  • Automated Workflows
  • Analytics And Reporting
  • CRM Integrations
  • Email Templates
  • Canned Responses
  • Customizable Tags
  • Sla Management
  • Mobile App
  • Multi Channel Support
  • Customer Profiles
  • Internal Comments
  • Collision Detection
  • Customizable Signatures
  • Third Party Integrations
  • Task Management
  • Customizable Views
  • Api Access
  • Real Time Notifications
  • CRM & Sales Dashboards
  • Email Integration
  • Help Desk
  • Appointment Management
  • Performance Metrics
  • Social Media Integration
  • File Sharing
  • Workflow Management
  • Surveys & Feedback
  • Dashboard
  • Analytics
  • Knowledge Base
  • Service Level Agreement (sla) Management
  • Customization
  • Communication Management
  • Video Content
  • Multi Channel Communication
  • Customer Engagement
  • Templates
  • Live Chat
  • Usage Tracking / Analytics
  • Reporting/analytics
  • Audio Content
  • Account Management
  • Personalization
  • Data Source Integrations
  • Alerts / Escalation
  • Team Assignments
  • Ticket/issue Tracking
  • Ticketing
  • Omnichannel

Front Resources

Front Pricing

To receive a personalized quote

Specifications

Front Description

Front, the leading communication software designed to revolutionize customer operations for teams. With an intuitive interface and advanced collaboration tools, Front centralizes all communication channels, streamlining processes for support, sales, and account management teams. Join over 8000 companies who rely on Front to drive client growth, reduce churn, and increase retention rates. Boost team productivity with convenient features such as keyboard shortcuts, message templates, and workflow automations. Our platform prioritizes security, with compliance to GDPR and SOC 2 for the protection of user data. Admins have complete control over permissions and daily backups, ensuring peace of mind for your organization. Elevate your customer operations to new levels with Front.

Front FAQ's

The top 5 features of Front include:

  • Shared Inboxes
  • Team Collaboration
  • Automated Workflows
  • Analytics And Reporting
  • CRM Integrations

Yes, Front integrates seamlessly with:

  • ASB Telegram Bot
  • Dialpad
  • Drift
  • Flow.ai
  • JustCall
  • LiveWebinar
  • Postscript
  • Talkdesk
  • Twilio

Front supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Front serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Front are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Front is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Front

Zoho Assist
Zoho Livedesk
Zoho Desk
HappyFox
EazeSupport
eFACiLiTY Helpdesk and Knowledgebase
Cases App
SupportBee
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