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Foniva

Foniva

Sold by : Foniva Contact Center Software

What is Foniva?

Foniva is a contact center solution designed to revolutionize your customer service experience. With advanced features like call management, analytics, and reporting, Foniva empowers businesses to drive revenue, reduce costs, and improve agent productivity. Say goodbye to traditional call handling and upgrade to Foniva for a more efficient and streamlined contact center.

Foniva Resources

Foniva Pricing

To receive a personalized quote

Key Features of Foniva

  • Call Routing
  • Interactive Voice Response (ivr)
  • Skill Based Routing
  • Real Time Analytics
  • Call Queuing
  • Call Recording
  • Agent Performance Monitoring
  • Customizable Call Flows
  • Voicemail Management
  • CRM Integration
  • Call Whispering
  • Call Barging
  • Call Transfer
  • Call Conferencing
  • Automated Callbacks
  • Multi Channel Support
  • Priority Call Handling
  • Agent Scripting
  • Disaster Recovery
  • Outbound Dialing

Specifications

Company Name icon
Company Name
Foniva Contact Center Software
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Foniva FAQ's

The top 5 features of Foniva include:

  • Call Routing
  • Interactive Voice Response (ivr)
  • Skill Based Routing
  • Real Time Analytics
  • Call Queuing

Foniva supports a variety of platforms including: Email.

Foniva serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Foniva are QuickBooks Online, Aavaz and Talkdesk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Foniva is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Foniva

QuickBooks Online
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Aavaz
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Talkdesk
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HoduCC Contact Center
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Contaque Auto Dialer Software
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XenCALL
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Allworx
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BlueCloud
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