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XenCALL

XenCALL

Sold by : XenCALL

What is XenCALL?

XenCALL, a cloud-based system specifically designed for sales and marketing firms. With its robust features such as telephony, IVRS, and a built-in CRM, managing leads and executing successful inbound and outbound campaigns has never been easier. Its intuitive interface caters to call centers of all sizes, and seamlessly integrates with various third-party tools for enhanced productivity.

XenCALL Pricing

To receive a personalized quote

Key Features of XenCALL

  • Predictive Dialer
  • CRM Integration
  • Call Recording
  • Real Time Analytics
  • Lead Management
  • Ivr System
  • Call Scripting
  • Voicemail Drop
  • Call Monitoring
  • Agent Performance Reports
  • Customizable Dashboards
  • Call Disposition
  • Automated Workflows
  • Sms Integration
  • Email Integration
  • Call Transfer
  • Call Queuing
  • Local Presence Dialing
  • Api Access
  • Dnc Compliance
  • Quality Management
  • Call Routing
  • Application Integration
  • Applications Management
  • Real Time Monitoring
  • Live Chat System
  • Compliance Management
  • Real Time Reporting
  • Conferencing
  • Ivr / Voice Recognition
  • Campaign Management
  • Automatic Call Distribution
  • Computer Telephony
  • Blended Call Center
  • Call Logging
  • Escalation Management
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Progressive Dialer
  • Queue Manager
  • Virtual Call Center
  • Workforce Management

Specifications

Company Name icon
Company Name
XenCALL
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support
Languages Available icon
Languages Available
English

XenCALL Description

XenCALL is a cloud-based solution specifically designed for call centers of all sizes and industries. Our platform streamlines operations through features such as automatic call distribution, interactive voice response, autodialing, scheduling, performance analytics, and call center scripting. With XenCALL, you can seamlessly integrate both inbound and outbound communication channels without any limitations. Stay organized with options to record all or specific inbound and outbound calls, prioritize queues, and customize ring configurations. Our system also allows agents to intercept incoming calls from leads they have previously contacted, maximizing their productivity. Plus, the built-in CRM feature enables customizable lead profiles and displays phone numbers closest to your leads. You can also utilize custom criteria, such as lead data and status, to effectively target leads. Experience the unparalleled capabilities of XenCALL and elevate your call center operations.

XenCALL FAQ's

The top 5 features of XenCALL include:

  • Predictive Dialer
  • CRM Integration
  • Call Recording
  • Real Time Analytics
  • Lead Management

XenCALL supports a variety of platforms including: Email, Phone, Live Support.

XenCALL serves a wide range of businesses including StartUps, SMBs.

The top three competitors of XenCALL are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

XenCALL is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of XenCALL

Arcane Lite
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Aspect Unified IP
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Optimized Collections
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Aspect Productive Workforce
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Seamless Customer Service
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Zoho Desk
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UniVersus
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Aspect
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