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HoduCC Contact Center

HoduCC Contact Center

Sold by : HoduSoft Pvt. Ltd.

What is HoduCC Contact Center?

Meet HoduCC Contact Center is a communication solution that leverages data to deliver a seamless experience across all channels – Voice, Video, Email, SMS, Live Chat, and social media. Our omnichannel capabilities integrate with popular platforms such as Facebook, Twitter, WhatsApp for Business, and Instagram, ensuring effective communication for businesses of all sizes. Experience streamlined communication with HoduCC Contact Center.

HoduCC Contact Center Resources

HoduCC Contact Center Pricing

To receive a personalized quote

Key Features of HoduCC Contact Center

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Skill Based Routing
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Omnichannel Support
  • Call Monitoring
  • Call Whispering
  • Call Barging
  • Voicemail
  • Call Queuing
  • Customizable Dashboards
  • Agent Performance Reports
  • Call Scripting
  • Webrtc Phone
  • Multi Tenant Support
  • Sms And Email Integration
  • Quality Management
  • Show More

Specifications

Company Name icon
Company Name
HoduSoft Pvt. Ltd.
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Desktop Platforms icon
Desktop Platforms
Android,iOS,HoduCC Contact Center App
Languages Available icon
Languages Available
English
Software Integrations icon
Software Integrations
EazeSupport,Healcon Practice,mZapp

HoduCC Contact Center Description

HoduCC Contact Center is a solution for businesses seeking to revolutionize their communication and elevate their customer experience. Our all-in-one software offers a wide range of powerful features and capabilities to increase agent productivity and efficiency, all while providing complete customizability to meet your specific needs. With HoduCC, you can expect a rapid improvement in call center operations, resulting in happy and satisfied customers. Our advanced features, including predictive and auto dialer, automatic call distribution, multi-level IVR, real-time analytics, and skill-based mapping, make us the top choice for call center businesses. Plus, we also offer additional modules such as WhatsApp Bot, Voice Transcription, Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and Survey Module to further enhance your contact center operations. Upgrade your contact center experience with HoduCC Contact Center.

HoduCC Contact Center FAQ's

The top 5 features of HoduCC Contact Center include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Skill Based Routing
  • Call Recording

Yes, HoduCC Contact Center integrates seamlessly with:

  • EazeSupport
  • Healcon Practice
  • mZapp

HoduCC Contact Center is compatible with multiple platforms, Android,iOS,HoduCC Contact Center App

HoduCC Contact Center supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

HoduCC Contact Center serves a wide range of businesses including SMBs, Mid-Market, Enterprises.

The top three competitors of HoduCC Contact Center are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

HoduCC Contact Center is available exclusively in English, providing a streamlined experience for English-speaking users.

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