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Emojot CCM

Emojot CCM

Sold by : Emojot Inc.

What is Emojot CCM?

Emojot CCM solution for revolutionizing customer satisfaction. Our platform for managing complaints is designed to provide a personalized experience for efficient handling. Features such as seamless ticket management, omni-channel support, intelligent prioritization, and automated assignment ensure quick and effective resolution of complaints. Elevate your customer experience with Emojot CCM.

Emojot CCM Pricing

To receive a personalized quote

Key Features of Emojot CCM

  • Real Time Complaint Tracking
  • Multi Channel Complaint Submission
  • Automated Complaint Routing
  • Customizable Workflows
  • Ai Driven Sentiment Analysis
  • Integrated Knowledge Base
  • Mobile App Support
  • Multi Language Support
  • Escalation Management
  • Analytics And Reporting
  • Customer Feedback Loop
  • Sla Management
  • Role Based Access Control
  • Third Party Integrations
  • Automated Notifications
  • Customizable Dashboards
  • Data Security And Compliance
  • Audit Trails
  • User Friendly Interface
  • 24/7 Customer Support
  • Feedback Management
  • Analytics
  • Feedback Collection
  • Complaint Monitoring
  • Customer Complaint Tracking
  • Complaint Classification

Specifications

Company Name icon
Company Name
Emojot Inc.
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Training,Tickets
Languages Available icon
Languages Available
English

Emojot CCM Description

Emojot CCM is a Customer Complaints Management solution. Our revolutionary approach goes beyond traditional complaint systems by leveraging the power of emotions through our Emotion Sensorsâ„¢. By tapping into customers' true feelings, our CCM provides personalized responses and resolutions that genuinely resonate with them. With a continuous feedback loop and AI capabilities, Emojot CCM predicts and prevents future issues, leading to increased customer satisfaction and more streamlined CCM operations. Say goodbye to surface-level complaints and hello to a deeper understanding of your customers with Emojot CCM.

Emojot CCM FAQ's

The top 5 features of Emojot CCM include:

  • Real Time Complaint Tracking
  • Multi Channel Complaint Submission
  • Automated Complaint Routing
  • Customizable Workflows
  • Ai Driven Sentiment Analysis

Emojot CCM supports a variety of platforms including: Email, Training, Tickets.

Emojot CCM serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Emojot CCM are Zoho Assist, HappyFox and Himalayan SFA Software. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Emojot CCM is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Emojot CCM

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Himalayan SFA Software
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WorkXmate
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Kayako
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SysAid
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Web Help Desk
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