EcholoN

Name: EcholoN
Brand: mIT solutions GmbH
Rating: 5 (1 reviews)

Sold by : mIT solutions GmbH

What is EcholoN?

EcholoN is an ideal software solution for businesses of all sizes, including small, medium, and large companies. With its intuitive interface, it allows for effortless implementation and effortless scalability without the need for extra tools. This fully integrated platform provides a streamlined experience, encompassing all necessary aspects for a smooth business operation.

EcholoN Resources

EcholoN Pricing

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Key Features of EcholoN

Ticket Management
Knowledge Base
Self Service Portal
Automated Workflows
Email Integration
Live Chat
Reporting And Analytics
Sla Management
Customer Feedback
Mobile Access
Multi Channel Support
Customizable Dashboards
Asset Management
Incident Management
Problem Management
Change Management
Service Catalog
User Management
Role Based Access Control
Third Party Integrations
Audit Trail
Case Management
CRM
Customer Management
Event Management
Help Desk
Inventory Management
Knowledge Management
Project Management
Survey Management
Task Management
Time Tracking
Training Management
Vendor Management
Appointment Management
Call Center
Territory Management
Opportunity Management
Catalog Management
Contractor Management
Lead Management
Contact Management
Dispatching
Inventory Control
Product Configurator
Customer Database
Barcode Scanning
Employee Management
Equipment Management
Call Management
Field Sales Management
Performance Metrics
Referral Tracking
Recruiting Management
Onboarding
Self Service Portal
Assignment Management
Customizable Branding
Offline Form
Workflow Management
Compliance Management
Collaboration
Document Indexing
Electronic Signature
Email Management
Bills Of Material
Inventory Tracking
Supplier Management
Issue Management
Percent Complete Tracking
Portfolio Management
Requirements Management
Resource Management
Barcoding / Rfid
360 Degree Feedback
Feedback Management
Surveys & Feedback
Dashboard
Call Center Management
Call Monitoring
Activity Tracking
Order Management
Software Inventory
Returns Management
Analytics
Blended Call Center
Escalation Management
Inbound Call Center
Outbound Call Center
Approval Process Control
Alerts/escalation
Contract Management
Inbox Queue Management
Known Issue Management
Service Desk (itil Itsm)
Help Desk Management
Issue Tracking
Requirements Review
Service Level Management
Service Level Agreement (sla) Management
Third Party Integration
To Do List
Audit Management
Corrective Actions (capa)
Risk Management
Process Management
Calendar Management
Hipaa Compliance
Driver Management
Inspection Management
Maintenance Scheduling
Maintenance Tracking
Parts Management
Vehicle Tracking
Requisition Management
Instant Retrieval
Time & Expense Tracking
Event Based Notifications
History Tracking
Ach Check Transactions
Contact Database
Backlog Management
Rules Based Workflow
Data Management
Invoice Processing
Service History
Warranty Management
Service Management
Asset Lifecycle Management
Cost Tracking
Multi User
Client Management
Data Mapping
Team Management
Interaction Tracking
Configuration Management
Member Portal
Distribution Management
Customer Segmentation
Incident Reporting
Subcontractor Management
Facility Scheduling
Push Notifications
Device Management
Curriculum Management
Facility Management
Response Management
Maintenance Management
Employee Lifecycle Management
Communication Management
Traceability
Release Management
Service Catalog Management
Employee Tracking
Time / Task Reporting
Asset Tracking
Key & Lock Management
Preventive Maintenance
Service History Tracking
Technician Management
For Sales
Fixed Asset Management
Event Tracking
Two Factor Authentication
Risk Assessment
Environmental Compliance
Iso Compliance
Sarbanes Oxley Compliance
Repair Tracking
Usage Reporting
Customer Accounts
Skills Tracking
Quality Control
Customer Support Tracking
Computer Aided Dispatch
Emergency Dispatch
Approval Workflow
Completion Tracking
Full Text Search
Reporting & Statistics
Import/export Data
Customizable Invoices
Gps Tracking
Search
Data Integration
Mobile Survey
Drag & Drop
Data Collection
Big Data Analytics
Saas Helpdesk Software
Corrective / Preventive Actions
Industrial Safety Management
Safety Risk Assessment
Equipment Tracking
Report Templates
Customer Lifecycle Management
Room Scheduling
Customer Portal
Prioritization
Action Management
Multi Channel Collection
Text Analysis
Trend Analysis
Employee Database
Reporting/analytics
Geo Targeting
Data Migration
Cost To Completion Tracking
Change Calendar
Change Planning
Diagramming
Content Management
Location Tracking
Chatbot
For Healthcare
Process/workflow Automation
Code Free Development
Complaint Management
Knowledge Base Management
It Asset Management
Mobile Notifications
Purchase Order Management
Fleet Management
Time Clock
Time & Attendance
Root Cause Diagnosis
Trace Individual Transactions
Web Services
Material Management
For Mobile
User Journeys
For Healthcare Facilities
Payment Collection In The Field
Warranty Tracking
Corrective And Preventive Actions (capa)
Contract Lifecycle Management
Disposal Tracking
Contract Negotiation
Customer Profiles
Gdpr Compliance
Relationship Mapping
Ai / Machine Learning
Electronic Forms
Virtual Assistant
On Screen Chats
Multi Language
Remote Document Access
Cataloging/categorization
License Management
On Demand Communications
Image Exporting
Labeling
Map Creation
Annotations
Data Capture And Transfer
Data Entry
Text Editing
Multi Channel Publishing
Contractor Database
Work Hour Tracking
Contract/license Management
Chat/messaging
Channel Attribution
Customer Journey Mapping
Roi Tracking
Queue Management
Alerts / Escalation
Issue Auditing
Recurring Issues
Ticket/issue Tracking
Kpis
For Manufacturers
Multifactor Authentication
Single Sign On
User Provisioning
Issue Scheduling
Iteration Planning
Customer Complaint Tracking
Quality Assurance Management
Thresholds
Cmdb
Password Reset
Identity Federation
Mobile Authentication
Application Portfolio Management
Production Tracking
Maintenance History
Parts Inventory Management
It Budgeting
Hardware Inventory
Multiple System Support
Service Reporting
Troubleshooting Reports
Workflow Approval
Complaint Classification
Qr Codes
Preventive Maintenance Scheduling
Software License Management
Predictive Maintenance
Two Way Communication
Equipment Maintenance
Investigation Management
Service Request Management
For Field Service
Commercial / Industrial
Scheduled Messaging
Customer Service History
Sla Monitoring
Checklists & Inspections
Cost Database
Repair Management
Forms Automation
Cost Accounting
Notification Scheduling
Timeline Management
Multiple Scripts
Automatic Scans
Device Auto Discovery
Impact Management
Diagnostic Testing
Behavior Based Acceleration
Cross Reference System

Specifications

Languages Available

English,French,German,Italian,Spanish

EcholoN Description

EcholoN is a Enterprise Service Management software that prioritizes the needs of your customers. Our solution streamlines all business processes and seamlessly integrates with partners, customers, and suppliers using standard interfaces. Through flexible process structures and workflow control, automation is maximized for optimal efficiency. EcholoN is easily customizable to fill in any gaps in your current systems, including CRM, ERP, and PPS. Our various editions offer a cost-effective and streamlined way to implement a professional tool, whether it's a simple ticket system or a more advanced solution. With complete control over user access to different services, EcholoN allows for targeted optimization in areas such as IT service management, cross-departmental HR, and customer service with technical field support. Invest in EcholoN and see how it transforms service management into your company's greatest asset.

EcholoN FAQ's

What are the top 5 features of EcholoN?

The top 5 features of EcholoN include:

Ticket Management
Knowledge Base
Self Service Portal
Automated Workflows
Email Integration

Does EcholoN integrate with other business software?

Yes, EcholoN integrates seamlessly with:

Conquer HRMS
Touche Lite

Which platforms does EcholoN support?

EcholoN is compatible with multiple platforms, IOS,EcholoN App

What type of customer support does EcholoN offer?

EcholoN supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

What types of businesses does EcholoN serve?

EcholoN serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

Who are the primary competitors of EcholoN?

The top three competitors of EcholoN are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the EcholoN support?

EcholoN is available in multiple languages, including English, French, German, Italian, Spanish and more.

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What is EcholoN?

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EcholoN Pricing

Key Features of EcholoN

Specifications

EcholoN Description