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Deepser

Sold by : Deepser srl

What is Deepser?

Deepser is a IT service management (ITSM) solution. This dynamic software optimizes workflow processes and revolutionizes IT asset management for businesses of all sizes. Its customizable, low code/no code platform effortlessly caters to the specific needs of each organization. With top-notch IT management and superior customer support, Deepser drives client satisfaction to new heights.

Deepser Resources

Deepser Pricing

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Key Features of Deepser

  • Ticket Management
  • Knowledge Base
  • Self Service Portal
  • Sla Management
  • Email Integration
  • Automations
  • Reporting And Analytics
  • Customizable Dashboards
  • Asset Management
  • Service Catalog
  • Incident Management
  • Problem Management
  • Change Management
  • Task Management
  • User Management
  • Role Based Access Control
  • Mobile Access
  • Multi Language Support
  • Third Party Integrations
  • Customer Satisfaction Surveys
  • CRM
  • Customer Management
  • Document Management
  • Event Management
  • Help Desk
  • Inventory Management
  • Knowledge Management
  • Performance Management
  • Project Management
  • Survey Management
  • Opportunity Management
  • Content Management System
  • Lead Management
  • Contact Management
  • Dispatching
  • Inventory Control
  • Customer Database
  • Onboarding
  • Self Service Portal
  • Customizable Branding
  • Live Chat System
  • Workflow Management
  • Compliance Management
  • Collaboration
  • Inventory Tracking
  • Issue Management
  • Status Tracking
  • Surveys & Feedback
  • Dashboard
  • Activity Tracking
  • Software Inventory
  • Scheduling
  • Call Logging
  • Escalation Management
  • Alerts/escalation
  • Automated Routing
  • Contract Management
  • Known Issue Management
  • Service Desk (itil Itsm)
  • Help Desk Management
  • Issue Tracking
  • Service Level Management
  • Service Level Agreement (sla) Management
  • Third Party Integration
  • Audit Management
  • Process Management
  • Activity Dashboard
  • Calendar Management
  • Client Portal
  • Maintenance Scheduling
  • Maintenance Tracking
  • Project Tracking
  • Event Logs
  • Cpu Monitoring
  • History Tracking
  • Contact Database
  • Backlog Management
  • Rules Based Workflow
  • Data Management
  • Service History
  • Cost Tracking
  • Multi User
  • Business Rules Management
  • Team Management
  • Interaction Tracking
  • Configuration Management
  • Customer Segmentation
  • Push Notifications
  • Device Management
  • Maintenance Management
  • Multi Channel Communication
  • Service Catalog Management
  • Template Management
  • Asset Tracking
  • Service History Tracking
  • For Sales
  • Two Factor Authentication
  • Group Management
  • Chat / Messaging
  • Iso Compliance
  • Templates
  • Customer Service Analytics
  • Customer Support Tracking
  • Team Chat
  • Approval Workflow
  • Import/export Data
  • Document Storage
  • Data Integration
  • Live Chat
  • Drag & Drop
  • Faq
  • Guided Problem Solving
  • Self Learning
  • Data Collection
  • Collaborative Inbox For Teams
  • Saas Helpdesk Software
  • Customer Lifecycle Management
  • Prioritization
  • Employee Database
  • Reporting/analytics
  • Change Planning
  • Encryption
  • Chat
  • For Healthcare
  • Process/workflow Automation
  • Code Free Development
  • Knowledge Base Management
  • It Asset Management
  • Expiry Notifications
  • Calendar/reminder System
  • Account Management
  • Corporate/business
  • Contract Lifecycle Management
  • Roles Management
  • Audit Trails
  • Customer Profiles
  • Gdpr Compliance
  • Relationship Mapping
  • Archiving
  • Multi Language
  • Automated Review & Approval
  • Knowledge Capture
  • License Management
  • Capacity Monitoring
  • Wiki
  • Contract/license Management
  • Real Time Chat
  • Chat/messaging
  • Alerts / Escalation
  • Issue Auditing
  • Recurring Issues
  • Ticket/issue Tracking
  • Kpis
  • Cost Management
  • Access Request Management
  • Multifactor Authentication
  • Password Management
  • Single Sign On
  • Issue Scheduling
  • Administrator Level Control
  • Customer Complaint Tracking
  • Activity Log
  • Availability Management
  • Cmdb
  • Password Generator
  • Password Reset
  • Granular Access Controls
  • Mobile Authentication
  • Application Access Control
  • Incident Mapping
  • Hardware Inventory
  • Service Reporting
  • Workflow Approval
  • Saas Operations Management
  • Software License Management
  • Scheduled Messaging
  • Multi Platform
  • Network Logs
  • Ip Address Monitoring
  • Sla Monitoring
  • Timeline Management
  • Ip Portfolio Management
  • Evaluation Workflow
  • Automatic Scans
  • Device Auto Discovery

Specifications

Deepser FAQ's

The top 5 features of Deepser include:

  • Ticket Management
  • Knowledge Base
  • Self Service Portal
  • Sla Management
  • Email Integration

Yes, Deepser integrates seamlessly with:

  • Azure Automation
  • Device42
  • SmartOffice365
  • TeamViewer

Deepser supports a variety of platforms including: Email, Phone.

Deepser serves a wide range of businesses including SMBs, Enterprises.

The top three competitors of Deepser are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Deepser is available in multiple languages, including Danish, Dutch, English, French, German and more.

Alternatives of Deepser

Zoho Desk
MantisBT
HappyFox
eFACiLiTY Helpdesk and Knowledgebase
Freshdesk
Vtiger CRM
SupportBee
SPEC Help Desk
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