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Brightback

Brightback

Sold by : Brightback

What is Brightback?

Brightback, a customer management solution that helps you keep your valuable customers and increase their satisfaction. Through analyzing customer experiences, Brightback identifies the reasons behind their decision to stay or leave, giving you the information you need to make strategic decisions for improved retention. With Brightback, you can retain and win back customers who are considering leaving your product.

Brightback Pricing

To receive a personalized quote

Key Features of Brightback

  • Churn Prediction
  • Customer Segmentation
  • Automated Workflows
  • Customizable Dashboards
  • Real Time Analytics
  • A/b Testing
  • Customer Feedback Collection
  • Retention Campaigns
  • Integrations With CRM
  • Email Notifications
  • In App Messaging
  • Customer Journey Mapping
  • Behavioral Triggers
  • Subscription Management
  • User Activity Tracking
  • Personalized Recommendations
  • Reporting And Insights
  • Multi Channel Support
  • Customer Health Scoring
  • Data Export
  • Customer Feedback
  • Feedback Management
  • Analytics
  • Gamification
  • Churn Management
  • Communication Management
  • Community Management
  • Feedback Collection

Specifications

Company Name icon
Company Name
Brightback
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Brightback FAQ's

The top 5 features of Brightback include:

  • Churn Prediction
  • Customer Segmentation
  • Automated Workflows
  • Customizable Dashboards
  • Real Time Analytics

Brightback supports a variety of platforms including: Email.

Brightback serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Brightback are Freshdesk, Ozonetel CloudAgent and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Brightback is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Brightback

Freshdesk
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Ozonetel CloudAgent
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LiveEngage
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Olark
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Connecto
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Capillary Engage +
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Ameyo Fusion CX
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247ai
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