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Track-It

Sold by : BMC Software

What is Track-It?

Track-It solution for managing your IT Help Desk. Designed specifically for small to mid-sized businesses, Track-It offers a user-friendly and cost-effective way to handle all your help desk needs. No need for complicated and expensive software - simplify your operations with Track-It today.

Track-It Pricing

To receive a personalized quote

Key Features of Track-It

  • Incident Management
  • Problem Management
  • Change Management
  • Asset Management
  • Knowledge Management
  • Self Service Portal
  • Service Level Management
  • Mobile Access
  • Reporting And Analytics
  • Email Integration
  • Automated Ticket Routing
  • Sla Tracking
  • Customizable Dashboards
  • User Management
  • Workflow Automation
  • Remote Control
  • Software License Management
  • Purchase Management
  • Audit And Compliance
  • Configuration Management Database (cmdb)
  • Show More

Specifications

Track-It FAQ's

The top 5 features of Track-It include:

  • Incident Management
  • Problem Management
  • Change Management
  • Asset Management
  • Knowledge Management

Track-It supports a variety of platforms including: Email.

Track-It serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Track-It are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Track-It is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Track-It

Zoho Desk
MantisBT
HappyFox
eFACiLiTY Helpdesk and Knowledgebase
Freshdesk
Vtiger CRM
SupportBee
SPEC Help Desk
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