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SMART SERVICE DESK ITSM

Sold by : SMART Service Desk

What is SMART SERVICE DESK ITSM?

SMART SERVICE DESK ITSM is a service management solution to streamline your operations. With its flexible modular licensing, powerful features, seamless integration, and mobile app compatibility, it caters to all your customer service needs. Boost efficiency and cut costs with SMART SERVICE DESK ITSM, the smart choice for your business.

SMART SERVICE DESK ITSM Resources

SMART SERVICE DESK ITSM Pricing

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Key Features of SMART SERVICE DESK ITSM

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Asset Management
  • Configuration Management Database (cmdb)
  • Knowledge Management
  • Service Level Management
  • Self Service Portal
  • Mobile Access
  • Reporting And Analytics
  • Workflow Automation
  • Email Integration
  • Multi Language Support
  • Role Based Access Control
  • Sla Management
  • Survey Management
  • Task Management
  • Calendar Integration
  • Third Party Integrations
  • Project Management
  • Self Service Portal
  • Customizable Branding
  • Automated Routing
  • Service Level Agreement (sla) Management
  • Network Monitoring
  • Interaction Tracking
  • Configuration Management
  • Multi Channel Communication
  • Asset Tracking
  • Knowledge Base Management
  • It Asset Management
  • Contract/license Management
  • Real Time Chat
  • Alerts / Escalation
  • Ticket/issue Tracking
  • Availability Management
  • Release & Deployment Management

Specifications

SMART SERVICE DESK ITSM FAQ's

The top 5 features of SMART SERVICE DESK ITSM include:

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Asset Management

SMART SERVICE DESK ITSM supports a variety of platforms including: Email.

SMART SERVICE DESK ITSM serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of SMART SERVICE DESK ITSM are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

SMART SERVICE DESK ITSM is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of SMART SERVICE DESK ITSM

Zoho Desk
MantisBT
HappyFox
eFACiLiTY Helpdesk and Knowledgebase
Freshdesk
Vtiger CRM
SupportBee
SPEC Help Desk
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