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Knowmax

Knowmax

Sold by : Knowmax

What is Knowmax?

Knowmax is knowledge management software that aims to enhance customer interactions and boost the productivity of support agents. It offers advanced features such as self-service solutions, including FAQs, Articles, and QnA, to improve the overall customer experience. With Knowmax, agents can easily access and share accurate information, resulting in increased customer satisfaction and loyalty. Elevate your customer support with Knowmax.

Knowmax Resources

Knowmax Pricing

To receive a personalized quote

Key Features of Knowmax

  • Interactive Decision Trees
  • Visual Guides
  • Knowledge Base
  • Content Management
  • Ai Powered Search
  • Multi Channel Support
  • Analytics And Reporting
  • Integration Capabilities
  • User Management
  • Role Based Access Control
  • Version Control
  • Feedback Mechanism
  • Mobile Accessibility
  • Customizable Templates
  • Multilingual Support
  • Content Tagging
  • Workflow Automation
  • Collaboration Tools
  • Self Service Portal
  • Security And Compliance
  • Case Management
  • Knowledge Management
  • Contact Management
  • Collaboration
  • Dashboard
  • Community Management
  • CRM Integration
  • Drag & Drop
  • Faq
  • Chatbot
  • Knowledge Base Management
  • For Mobile
  • Multi Language
  • Knowledge Capture
  • Decision Tree
  • Decision Tree Analysis
  • Language Detection

Specifications

Company Name icon
Company Name
Knowmax
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Training,Tickets
Languages Available icon
Languages Available
Arabic,English,French,Spanish
Software Integrations icon
Software Integrations
CRMS,Freshchat,Freshdesk

Knowmax Description

Knowmax is a knowledge management software that empowers support teams to elevate the customer experience. Through self-service capabilities like FAQs and articles, Knowmax streamlines support processes, reducing the volume of tickets and minimizing operational expenses. The platform boasts essential features such as decision trees, an extensive knowledge repository, visual solutions, a learning management system, and chatbots, enabling organizations of any size to achieve their customer experience goals.

Knowmax FAQ's

The top 5 features of Knowmax include:

  • Interactive Decision Trees
  • Visual Guides
  • Knowledge Base
  • Content Management
  • Ai Powered Search

Yes, Knowmax integrates seamlessly with:

  • CRMS
  • Freshchat
  • Freshdesk

Knowmax supports a variety of platforms including: Email, Phone, Training, Tickets.

Knowmax serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Knowmax are Lansweeper, Help Scout and ProProfs Knowledge Base. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Knowmax is available in multiple languages, including Arabic, English, French, Spanish and more.

Alternatives of Knowmax

Lansweeper
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Help Scout
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ProProfs Knowledge Base
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KBPublisher
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HelpCrunch
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Classtime
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Doxter
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Helpie
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