TopSoftwareAdvisor Loader Icon

iSupport

Sold by : iSupport Software

What is iSupport?

iSupport is the leading help desk software, available in on-premise and cloud options. With a strong focus on customer satisfaction and continuous research and development efforts, iSupport offers exceptional live technical support. Its advanced process automation features simplify the help desk process, increasing efficiency and effectiveness. Trust iSupport to enhance your help desk experience with its elite capabilities.

iSupport Resources

iSupport Pricing

To receive a personalized quote

Key Features of iSupport

  • Incident Management
  • Problem Management
  • Change Management
  • Knowledge Management
  • Self Service Portal
  • Service Level Management
  • Asset Management
  • Configuration Management
  • Reporting And Analytics
  • Workflow Automation
  • Email Integration
  • Mobile Access
  • Customer Satisfaction Surveys
  • Task Management
  • Calendar Integration
  • Customizable Dashboards
  • Multi Language Support
  • Role Based Access Control
  • Third Party Integrations
  • Live Chat Support
  • Document Management
  • Self Service Portal
  • Customizable Branding
  • Billing & Invoicing
  • Alerts/escalation
  • Automated Routing
  • Known Issue Management
  • Ticket Management
  • Issue Tracking
  • Service Level Agreement (sla) Management
  • Network Monitoring
  • Interaction Tracking
  • Multi Channel Communication
  • Document Storage
  • Real Time Chat
  • Knowledge Base Management
  • It Asset Management

Specifications

iSupport FAQ's

The top 5 features of iSupport include:

  • Incident Management
  • Problem Management
  • Change Management
  • Knowledge Management
  • Self Service Portal

iSupport supports a variety of platforms including: Email.

iSupport serves a wide range of businesses including SMBs, Mid-Market, Enterprises.

The top three competitors of iSupport are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

iSupport is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of iSupport

Zoho Desk
MantisBT
HappyFox
eFACiLiTY Helpdesk and Knowledgebase
Freshdesk
Vtiger CRM
SupportBee
SPEC Help Desk
Subscribe our newsletter

Subscribe our newsletter

New Things Will Always Update Regularl