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Freshsurvey

Sold by : Freshworks

What is Freshsurvey?

Experience the power of Freshsurvey is a customer feedback solution. Instantly create and distribute surveys for NPS, eNPS, CES, and CSAT through multiple channels. Gain in-depth insights into your customers' sentiments and sentiments. Take action with personalized follow-up actions and track survey results on dedicated dashboards. Elevate your customer experience with valuable insights from Freshsurvey.

Key Features of Freshsurvey

  • Customer Health Scoring
  • Churn Prediction
  • Customer Segmentation
  • Nps Surveys
  • Customer Feedback Management
  • Task Management
  • Customer Journey Mapping
  • Automated Workflows
  • Customer Onboarding
  • Account Management
  • Renewal Management
  • Upsell And Cross Sell Tracking
  • Customer Communication
  • Reporting And Analytics
  • Integration With CRM
  • Email Campaigns
  • Customer Satisfaction Surveys
  • Product Usage Tracking
  • Customer Support Ticketing
  • Custom Dashboards
  • Survey Management
  • Feedback Management
  • Surveys & Feedback
  • Campaign Management
  • Analytics
  • Scheduling
  • Rules Based Workflow
  • Campaign Segmentation
  • Response Management
  • Data Analysis
  • Data Visualization
  • Mobile Survey
  • Custom Survey Urls
  • Skip Logic
  • Multiple Question Types
  • Audience Targeting
  • Embeddable Survey
  • Nps Trends
  • For Websites
  • Surveys
  • Customer Targeting
  • Email / Online
  • Negative Feedback Management

Freshsurvey Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
Freshworks
Website icon
Website
Visit Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Tickets
Languages Available icon
Languages Available
English

Freshsurvey Description

Freshsurvey - the leading free survey software that empowers your CX and EX strategies, taking your business to new heights. Our advanced features allow you to seamlessly collect, analyze, and act on valuable customer feedback. From creating fully customized surveys with conditional logic to managing contacts with ease, Freshsurvey has everything you need, including: - Ability to design NPS/ CSAT/ CES surveys in 40+ languages - Consistent branding for your surveys - Efficient contact management with lists and segments - Multiple distribution channels such as Email, Email Embed, Web app embed, and shareable web links - Built-in features to prevent survey fatigue such as skip logic, display logic, and survey throttling options - Automating follow-ups and workflows - Gain actionable insights with comprehensive dashboards and reports. Put your trust in Freshsurvey and experience a revolutionary survey platform that drives business growth.

Freshsurvey FAQ's

The top 5 features of Freshsurvey include:

  • Customer Health Scoring
  • Churn Prediction
  • Customer Segmentation
  • Nps Surveys
  • Customer Feedback Management

Freshsurvey supports a variety of platforms including: Email, Tickets.

Freshsurvey serves a wide range of businesses including Freelancers, StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Freshsurvey are Pega Customer Engagement, Hiver and Rabbit CRM. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Freshsurvey is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Freshsurvey

Pega Customer Engagement
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Hiver
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Rabbit CRM
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ZoConvert
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Raiseaticket
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Wolken Care
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UserGuiding
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Chili Piper
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