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Freshchat

Sold by : Freshworks

What is Freshchat?

Freshchat, a state-of-the-art messaging platform that offers advanced features for live chat. With intelligent capabilities such as campaigns, sales bots, self-service options, efficient routing, and quick visitor response, Freshchat takes customer support and sales efficiency to the next level. Bid farewell to long wait times and welcome smooth communication with Freshchat. Elevate your customer experience with our robust software.

Key Features of Freshchat

  • Real Time Chat
  • Chatbot Integration
  • Multilingual Support
  • Customizable Chat Widgets
  • Canned Responses
  • Visitor Tracking
  • Chat History
  • File Sharing
  • Co Browsing
  • Agent Performance Reports
  • Team Inbox
  • Automated Campaigns
  • Proactive Messaging
  • Mobile Sdk
  • Integration With CRM
  • Ai Powered Chatbots
  • User Segmentation
  • In App Messaging
  • Custom Bots
  • Chat Routing
  • Social Media Integration
  • Agent Scheduling
  • Assignment Management
  • Customizable Branding
  • Knowledge Database
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Visitor Targeting
  • Real Time Monitoring
  • Automatic Greetings
  • Personal Greetings
  • Automatic Chat Translation

Freshchat Resources

Freshchat Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
Freshworks
Website icon
Website
Visit Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training
Languages Available icon
Languages Available
Catalan,Chinese,Dutch,English,Finnish,French,German,Polish,Spanish,Swedish,Turkish

Freshchat Description

Freshchat is a messaging tool specifically designed for sales and customer engagement teams. Connect with potential and existing customers on your website, mobile app, or social media pages effortlessly with this advanced solution. What sets Freshchat apart is its personalized and seamless messaging experience. With its campaign management, AI-powered sales bots, integrated self-service options, and intelligent message routing, Freshchat empowers businesses to exceed customer expectations and respond quickly to inquiries. The iOS and Android apps make it easy for team members to engage in conversations with customers from anywhere. As a part of the Freshworks product suite, which includes popular software like Freshdesk Customer Support, Freshservice IT Service Management, and Freshsales CRM, Freshchat has a global presence and boasts over 100,000 satisfied customers, including big names such as Hugo Boss, Toshiba, Cisco, Honda, The Atlantic, and QuizUp.

Freshchat FAQ's

The top 5 features of Freshchat include:

  • Real Time Chat
  • Chatbot Integration
  • Multilingual Support
  • Customizable Chat Widgets
  • Canned Responses

Freshchat supports a variety of platforms including: Email, Phone, Live Support, Training.

Freshchat serves a wide range of businesses including Freelancers, StartUps, SMBs.

The top three competitors of Freshchat are HappyFox, Freshdesk and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Freshchat is available in multiple languages, including Catalan, Chinese, Dutch, English, Finnish and more.

Alternatives of Freshchat

HappyFox
View Profile
Freshdesk
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LiveEngage
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Mioot
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WebXion
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Comm100
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Pure Chat
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Zendesk Chat
View Profile
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