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ArcticDesk

ArcticDesk

Sold by : LicensePal Limited

What is ArcticDesk?

ArcticDesk is a customer communication management solution designed to optimize support channels. It efficiently converts all inquiries, whether from website, email, or social media, into well-organized support tickets for your team. Your customers can use their preferred method of communication while your team effortlessly handles all support requests in a single, easily manageable dashboard.

ArcticDesk Pricing

To receive a personalized quote

Key Features of ArcticDesk

  • Ticket Management
  • Email Piping
  • Knowledge Base
  • Live Chat
  • Custom Fields
  • Canned Responses
  • Sla Management
  • Customer Portal
  • Multi Language Support
  • Customizable Templates
  • Reporting And Analytics
  • Agent Collision Detection
  • Macros
  • Ticket Escalation
  • Time Tracking
  • Custom Workflows
  • Role Based Permissions
  • Third Party Integrations
  • Mobile Responsive
  • Api Access
  • Email Integration
  • Customer Database
  • Self Service Portal
  • Live Chat System
  • Surveys & Feedback
  • Automated Routing
  • Community Forums
  • Multiple Brands Products
  • Service Level Agreement (sla) Management

Specifications

Company Name icon
Company Name
LicensePal Limited
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

ArcticDesk FAQ's

The top 5 features of ArcticDesk include:

  • Ticket Management
  • Email Piping
  • Knowledge Base
  • Live Chat
  • Custom Fields

ArcticDesk supports a variety of platforms including: Email.

ArcticDesk serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of ArcticDesk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ArcticDesk is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of ArcticDesk

Zoho Desk
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MantisBT
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Freshdesk
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Vtiger CRM
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SupportBee
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SPEC Help Desk
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