Acknowledge Proactive Monitoring

APM (Acknowledge Proactive Monitoring), a powerful SaaS product by Acknowledge Benelux B.V. - a leading Dutch Managed Service Provider. Designed and perfected by the company over years of experience, APM offers a complete monitoring solution for all objects in ICT environments. By utilizing a combination of server agents, SNMP, API calls, and HTTP calls, APM provides a seamlessly integrated status dashboard for the entire ICT landscape. This includes actionable insights to facilitate quick identification and resolution of any potential issues. What sets APM apart is its user-created APM Maps, which visually represent the relationships between monitored objects such as servers, network devices, connections, applications, and platforms. APM also includes a built-in vulnerability scanner - Greenbone Enterprise Feed with OpenVAS - to provide regular risk reports on monitored objects. To streamline asset management, APM offers specific categories for detailed information such as server software versions. This is particularly useful for tasks like license compliance checks and patch management. Furthermore, APM can detect configuration changes in network devices and retrieve previous versions if necessary. Reporting to management or clients is made effortless with APM's built-in report engine. The software also features a fully documented API for easy integration with other systems, including service management and monitoring tools. Additionally, APM offers free integration with Service.Direct, their SaaS solution for Service Management. Overall, APM is a versatile and comprehensive solution for monitoring in ICT environments. It caters to both organizations managing their own IT and external customers.