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ServiceMax

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What is ServiceMax?

ServiceMax is a premier field service management software that is transforming service organizations globally. Our robust platform offers advanced features to improve your field service operations. By leveraging the potential of the Internet of Things (IoT), ServiceMax enables proactive enhancements in your field service processes. Upgrade to a smarter way of managing field service needs with ServiceMax.

Key Features of ServiceMax

  • Work Order Management
  • Scheduling And Dispatch
  • Contract Management
  • Inventory Management
  • Mobile Field Service
  • Customer Portal
  • Service Analytics
  • Knowledge Management
  • Parts Management
  • Warranty Management
  • Service Contracts
  • Preventive Maintenance
  • Technician Enablement
  • Installed Base Management
  • Entitlements Management
  • Service Reports
  • Time Tracking
  • Signature Capture
  • Integration Capabilities
  • Customer Communication
  • Inventory Control
  • Customer Database
  • Electronic Signature
  • Billing & Invoicing
  • Call Center Management
  • Scheduling
  • Dispatch Management
  • Routing
  • Quotes / Estimates
  • Job Scheduling
  • Job Management
  • Mobile Access
  • Service History Tracking
  • Technician Management

ServiceMax Resources

ServiceMax Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
ServiceMax
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Training,Tickets
Languages Available icon
Languages Available
English,French,German,Italian,Japanese,Spanish

ServiceMax Description

ServiceMax is the premier field service management solution, backed by years of industry experience working with more than 400 businesses. Our optional Service Performance Metrics feature offers a comprehensive set of 8 key metrics tailored to the needs of all types of companies around the world. From critical KPIs like First Time Fix Rate, Attach Rate, and Mean Time To Repair, to essential visibility for informed decision-making, ServiceMax empowers businesses to optimize performance. With 70+ pre-defined reports and 20+ dashboard options, you can gain valuable insights and proactively prevent potential issues before they affect customer satisfaction and revenue. Don't leave your service business up to chance - trust ServiceMax for guaranteed success.

ServiceMax FAQ's

The top 5 features of ServiceMax include:

  • Work Order Management
  • Scheduling And Dispatch
  • Contract Management
  • Inventory Management
  • Mobile Field Service

ServiceMax supports a variety of platforms including: Email, Phone, Training, Tickets.

ServiceMax serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of ServiceMax are Unbounce, LogiNext Mile and AssetWorks. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ServiceMax is available in multiple languages, including English, French, German, Italian, Japanese and more.

Alternatives of ServiceMax

Unbounce
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LogiNext Mile
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AssetWorks
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Fixify Field Service Management
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ServiceTitan
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Explorer Shafers
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Repsly
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FieldAware
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