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ServiceDesk Plus MSP

ServiceDesk Plus MSP

Sold by : ManageEngine.

What is ServiceDesk Plus MSP?

ServiceDesk Plus MSP solution for managed service providers. This comprehensive IT service management system comes equipped with ticketing, asset management, and SLA tracking capabilities to improve client satisfaction and boost efficiency. With its user-friendly interface and advanced automation tools, ServiceDesk Plus MSP is designed to enhance the operations of MSPs.

ServiceDesk Plus MSP Pricing

To receive a personalized quote

Key Features of ServiceDesk Plus MSP

  • Incident Management
  • Service Request Management
  • Problem Management
  • Change Management
  • Release Management
  • Asset Management
  • Cmdb
  • Project Management
  • Service Catalog
  • Self Service Portal
  • Knowledge Base
  • Sla Management
  • Contract Management
  • Purchase Management
  • Time Tracking
  • Billing
  • Customer Portal
  • Multi Tenancy
  • Automation
  • Reporting And Analytics
  • Help Desk
  • Proposal Generation
  • Self Service Portal
  • Issue Management
  • Portfolio Management
  • Billing & Invoicing
  • Dashboard
  • Scheduling
  • Client Portal
  • Configuration Management
  • Asset Tracking
  • Remote Access
  • Contract/license Management
  • Patch Management
  • Availability Management
  • Release & Deployment Management
  • Remote Systems Monitoring

Specifications

Company Name icon
Company Name
ManageEngine.
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

ServiceDesk Plus MSP FAQ's

The top 5 features of ServiceDesk Plus MSP include:

  • Incident Management
  • Service Request Management
  • Problem Management
  • Change Management
  • Release Management

ServiceDesk Plus MSP supports a variety of platforms including: Email.

ServiceDesk Plus MSP serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of ServiceDesk Plus MSP are Comodo, Freshservice and Kaseya VSA. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ServiceDesk Plus MSP is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of ServiceDesk Plus MSP

Comodo
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Freshservice
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Kaseya VSA
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ConnectWise
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Acronis
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Barracuda
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Altaro VM Backup
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RemotePC
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