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Service.Direct

Sold by : Acknowledge Benelux B.V.

What is Service.Direct?

Service.Direct is a highly reputable SaaS platform used by numerous Dutch companies for service management over the years. Our software is equipped with an extensive set of ITSM capabilities, as well as a user-friendly self-service portal and seamless Outlook integration. Simplify your service processes with our reliable solution, designed to streamline your operations seamlessly.

Key Features of Service.Direct

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Asset Management
  • Configuration Management Database (cmdb)
  • Knowledge Management
  • Service Level Management
  • Release Management
  • Event Management
  • Service Catalog Management
  • Self Service Portal
  • Mobile Access
  • Reporting And Analytics
  • Workflow Automation
  • Integration Capabilities
  • User Management
  • Role Based Access Control
  • Notification And Alerts
  • Audit And Compliance
  • Show More

Service.Direct Resources

Service.Direct Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
Acknowledge Benelux B.V.
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Tickets
Languages Available icon
Languages Available
Dutch,English

Service.Direct Description

Service.Direct, a versatile service management system perfect for a range of applications. Developed by Acknowledge Benelux B.V., a leading Dutch Managed Service Provider, this SaaS solution is proven to efficiently serve clients daily. With years of experience, Service.Direct offers a comprehensive set of features and customizable options to fit your specific needs. This software includes a user-friendly web portal for operators, a self-service portal for end-users and customers, and a web-based configuration tool for administrators. Plus, seamless integration with MS Outlook for simplified email processing. Service.Direct is ideal for IT service and support for internal users, managing application support for external customers, and streamlining business processes, such as HR and financial administration. Trust in Service.Direct for all your service management needs.

Service.Direct FAQ's

The top 5 features of Service.Direct include:

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Asset Management

Service.Direct supports a variety of platforms including: Email, Tickets.

Service.Direct serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Service.Direct are Track-It, Wolken Enterprise ServiceDesk and Vivantio ITSM. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Service.Direct is available in multiple languages, including Dutch, English and more.

Alternatives of Service.Direct

Track-It
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Wolken Enterprise ServiceDesk
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Vivantio ITSM
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Cherwell
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GitLab
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Valuemation Analytics
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Agiloft
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Dunes Factory
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