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RingCentral

Sold by : RingCentral, Inc

What is RingCentral?

RingCentral, the renowned communication and collaboration software that is highly praised in the industry. This server-based solution provides unparalleled adaptability at an affordable cost, making it perfect for any organization. With its integrated features such as voice and video calling, team messaging, and online conferencing, RingCentral empowers your team to stay connected and productive.

Key Features of RingCentral

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Omnichannel Routing
  • Call Recording
  • Real Time Analytics
  • Workforce Management
  • CRM Integration
  • Call Monitoring
  • Call Whispering
  • Call Barging
  • Voicemail
  • Call Queues
  • Customizable Dashboards
  • Performance Reports
  • Skill Based Routing
  • Predictive Dialer
  • Call Scripting
  • Agent Performance Tracking
  • Call Transfer
  • Call Conferencing
  • Contact Management
  • Call Routing
  • Call Management
  • Archiving & Retention
  • Ivr / Voice Recognition
  • Call Logging
  • Virtual Call Center
  • Calendar Management
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording
  • Mobile Access
  • International Numbers
  • Audio / Video Conferencing
  • Call List Management
  • Web Conferencing
  • Employee Directory
  • Encryption
  • Call Parking
  • Sip Trunking
  • Unified Communications
  • Ring Groups
  • Voice Quality Enhancement

RingCentral Resources

RingCentral Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
RingCentral, Inc
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Desktop Platforms icon
Desktop Platforms
Android,iOS,RingCentral App
Languages Available icon
Languages Available
Chinese,Dutch,English,French,German,Italian,Portuguese,Spanish

RingCentral Description

RingCentral Contact Center is a omnichannel customer engagement platform that utilizes advanced artificial intelligence technology. With features such as proactive outreach tools, self-service bots, and Intelligent Virtual Agents, this all-in-one solution offers seamless cross-functional collaboration through its integration with RingCentral's MVP solution and over 300 prebuilt connectors. By leveraging RingCentral's cloud-based phone and conferencing services, businesses can improve communication with clients and staff. The user-friendly tools and dashboard make it easy for new users to navigate, while the scalable cloud contact center allows employees to deliver exceptional customer experiences across multiple channels and timeframes. With skill-based routing, agent management, and real-time insights, this solution is suitable for organizations of any size and can be accessed on any device, making it an ideal choice for small businesses in need of a reliable phone system.

RingCentral FAQ's

The top 5 features of RingCentral include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Omnichannel Routing
  • Call Recording
  • Real Time Analytics

RingCentral is compatible with multiple platforms, Android,iOS,RingCentral App

RingCentral supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

RingCentral serves a wide range of businesses including Freelancers, StartUps, SMBs, Enterprises.

The top three competitors of RingCentral are VoiceXchange, Ozonetel CloudAgent and Ameyo Contact Center. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

RingCentral is available in multiple languages, including Chinese, Dutch, English, French, German and more.

Alternatives of RingCentral

VoiceXchange
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Ozonetel CloudAgent
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Ameyo Contact Center
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ecosmob pbx
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Zendesk
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VoIP
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Aavaz
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Skype
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