TopSoftwareAdvisor Loader Icon
©Copyright 2025 - Top Software Advisor
Pointel CMS

Pointel CMS

Sold by : Pointel

What is Pointel CMS?

"Pointel CMS solution for effortless management of your Genesys configuration environment. Stay organized and informed with comprehensive audits and take charge of your contact center with features like import/export, snapshot/restore, and alerts. Enhance your customer experience and streamline your processes with Pointel CMS. Say goodbye to the hassles of managing Genesys configuration with Pointel CMS."

Pointel CMS Pricing

To receive a personalized quote

Key Features of Pointel CMS

  • Change Request Management
  • Impact Analysis
  • Automated Workflows
  • Approval Processes
  • Change Tracking
  • Audit Trails
  • Role Based Access Control
  • Configuration Management
  • Integration With Itsm Tools
  • Customizable Dashboards
  • Reporting And Analytics
  • Risk Assessment
  • Change Calendar
  • Notification And Alerts
  • Document Management
  • User Training And Support
  • Compliance Management
  • Incident Management Integration
  • Service Level Management
  • Knowledge Base
  • Audit Trail
  • Change Planning
  • Self Service Tools
  • User Onboarding

Specifications

Company Name icon
Company Name
Pointel
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Pointel CMS FAQ's

The top 5 features of Pointel CMS include:

  • Change Request Management
  • Impact Analysis
  • Automated Workflows
  • Approval Processes
  • Change Tracking

Pointel CMS supports a variety of platforms including: Email.

Pointel CMS serves a wide range of businesses including SMBs, Enterprises.

The top three competitors of Pointel CMS are SysAid, Web Help Desk and OMNITRACKER. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Pointel CMS is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Pointel CMS

SysAid
View Profile
Web Help Desk
View Profile
OMNITRACKER
View Profile
ChangeGear
View Profile
Verse
View Profile
Vyapin NTFS Change Auditor
View Profile
Genius Project
View Profile
Subscribe our newsletter

Subscribe our newsletter

New Things Will Always Update Regularl