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Nixxis Contact Suite

Nixxis Contact Suite

Sold by : Nixxis

What is Nixxis Contact Suite?

"Nixxis Contact Suite is the leading telephony solution that elevates productivity and enhances customer satisfaction. Experience a seamless integration with your existing systems for streamlined call handling, ticket management, and targeted campaigns, enabling higher commercial efficiency and exceptional customer experiences. Upgrade your communication strategies with Nixxis Contact Suite to take your business to the next level."

Nixxis Contact Suite Resources

Nixxis Contact Suite Pricing

To receive a personalized quote

Key Features of Nixxis Contact Suite

  • Omnichannel Support
  • Predictive Dialer
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Call Recording
  • Real Time Monitoring
  • CRM Integration
  • Workforce Management
  • Reporting And Analytics
  • Quality Management
  • Skill Based Routing
  • Campaign Management
  • Outbound Dialing
  • Inbound Call Handling
  • Chat Support
  • Email Management
  • Social Media Integration
  • Sms Messaging
  • Voice Broadcasting
  • Remote Agent Support
  • Blended Call Center
  • Call Scripting
  • Escalation Management
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Progressive Dialer
  • Real Time Chat
  • Interactive Voice Response
  • Queue Management

Specifications

Company Name icon
Company Name
Nixxis
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Nixxis Contact Suite FAQ's

The top 5 features of Nixxis Contact Suite include:

  • Omnichannel Support
  • Predictive Dialer
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Call Recording

Nixxis Contact Suite supports a variety of platforms including: Email.

Nixxis Contact Suite serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Nixxis Contact Suite are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Nixxis Contact Suite is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Nixxis Contact Suite

Arcane Lite
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Aspect Unified IP
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Optimized Collections
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Aspect Productive Workforce
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Seamless Customer Service
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Zoho Desk
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UniVersus
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Aspect
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