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LitmusWorld for CX

Sold by : LitmusWorld

What is LitmusWorld for CX?

LitmusWorld for CX solution for gathering and analyzing customer feedback. With its ability to conduct surveys across various channels and languages, this powerful tool gives you instant insights after every interaction with your brand. Real-time data on role-based dashboards helps track and optimize customer experiences, ultimately improving your brand's reputation. Take action and elevate customer satisfaction with LitmusWorld for CX.

LitmusWorld for CX Pricing

To receive a personalized quote

Key Features of LitmusWorld for CX

  • Real Time Feedback
  • Survey Management
  • Sentiment Analysis
  • Nps Tracking
  • Customer Journey Mapping
  • Text Analytics
  • Multi Channel Feedback
  • Customizable Surveys
  • Dashboard And Reporting
  • Actionable Insights
  • Closed Loop Feedback
  • Integration Capabilities
  • Mobile Accessibility
  • Role Based Access Control
  • Automated Alerts
  • Benchmarking
  • Data Security
  • Api Access
  • User Management
  • Customer Segmentation
  • Show More

Specifications

LitmusWorld for CX Description

LitmusWorld is a premier NPS management platform that is revolutionizing businesses in India. Our cutting-edge platform empowers CEOs and key stakeholders to make data-driven decisions through real-time, structured contextual conversations with customers, employees, and other stakeholders. Using the Net Promoter Score as a key metric, we focus on quantifying intangible aspects of business such as customer emotions, loyalty, and advocacy. Our omnichannel approach ensures seamless communication through various channels such as SMS, email, in-app notifications, website widgets, and screens at the point of experience. With a quick implementation timeline of just one week, LitmusWorld delivers measurable business results within a fortnight and drives transformation within a couple of months. Trusted by industry leaders in banking, retail, hospitality, and airlines, LitmusWorld is the go-to platform for organizations looking to elevate their customer experience.

LitmusWorld for CX FAQ's

The top 5 features of LitmusWorld for CX include:

  • Real Time Feedback
  • Survey Management
  • Sentiment Analysis
  • Nps Tracking
  • Customer Journey Mapping

LitmusWorld for CX supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

LitmusWorld for CX serves a wide range of businesses including SMBs, Enterprises.

The top three competitors of LitmusWorld for CX are Kapture CX, Zonka Feedback and TeamSupport. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

LitmusWorld for CX is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of LitmusWorld for CX

Kapture CX
Zonka Feedback
TeamSupport
CloudCherry
EspoCRM
SuiteCRM
OroCRM
Fat Free CRM
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