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Dovetail

Sold by : Dovetail Research

What is Dovetail?

Dovetail is tool that harnesses user feedback to provide key insights for product development teams. By aggregating data from various sources, Dovetail reveals valuable patterns and trends to ensure products fulfill user expectations. With this information, teams can make informed decisions and deliver exceptional products that meet market demands.

Dovetail Pricing

To receive a personalized quote

Key Features of Dovetail

  • Case Management
  • Knowledge Base
  • Self Service Portal
  • Email Integration
  • Automated Workflows
  • Reporting And Analytics
  • Multi Channel Support
  • Customer Feedback
  • Sla Management
  • Customizable Dashboards
  • Mobile Access
  • Collaboration Tools
  • Role Based Access Control
  • Third Party Integrations
  • Escalation Management
  • Task Management
  • Survey Management
  • Live Chat
  • Social Media Integration
  • Custom Fields
  • Workflow Management
  • Collaboration
  • Feedback Management
  • Surveys & Feedback
  • Sentiment Analysis
  • Data Visualization
  • Text Analysis
  • Trend Analysis
  • Text Analytics
  • For Mobile
  • For Websites
  • Usability Testing
  • Multi Language
  • Annotations
  • Queue Management
  • User Research Analysis
  • User Research

Specifications

Dovetail FAQ's

The top 5 features of Dovetail include:

  • Case Management
  • Knowledge Base
  • Self Service Portal
  • Email Integration
  • Automated Workflows

Dovetail supports a variety of platforms including: Email.

Dovetail serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Dovetail are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Dovetail is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Dovetail

Zoho Assist
Zoho Livedesk
Zoho Desk
HappyFox
EazeSupport
eFACiLiTY Helpdesk and Knowledgebase
Cases App
SupportBee
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