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Zenloop

Sold by : zenloop GmbH

What is Zenloop?

Zenloop is the premier feedback management solution designed specifically for e-commerce companies. Our platform empowers businesses to boost customer retention, establish meaningful customer relationships, and prioritize a customer-centric approach through the proven Net Promoter System® (NPS) methodology. Elevate your business with the power of NPS and elevate customer loyalty to new levels with Zenloop.

Key Features of Zenloop

  • Nps Surveys
  • Ces Surveys
  • Csat Surveys
  • Multi Channel Feedback
  • Real Time Analytics
  • Text Analysis
  • Sentiment Analysis
  • Customizable Surveys
  • Automated Alerts
  • Integration With CRM
  • Api Access
  • Feedback Segmentation
  • Response Management
  • Survey Scheduling
  • Multi Language Support
  • Dashboard Reporting
  • Customer Journey Mapping
  • Closed Loop Feedback
  • Benchmarking
  • Data Export
  • Show More

Zenloop Resources

Zenloop Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
zenloop GmbH
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support
Languages Available icon
Languages Available
English,German

Zenloop Description

Zenloop is the top customer loyalty solution for e-commerce companies such as AboutYou, ShopApotheke, Limango, and Internetstores. Our platform utilizes automation to optimize three essential business processes: identifying dissatisfied and leaving customers, understanding the reasons behind their departure, and implementing personalized strategies to win them back. By analyzing both quantitative and qualitative feedback, we identify areas for improvement and assist in addressing the needs of both happy and unhappy customers, ultimately increasing customer lifetime value and reducing churn. With just two simple questions, you can gain valuable insights into your company's performance and elevate your overall customer experience to the next level.

Zenloop FAQ's

The top 5 features of Zenloop include:

  • Nps Surveys
  • Ces Surveys
  • Csat Surveys
  • Multi Channel Feedback
  • Real Time Analytics

Zenloop supports a variety of platforms including: Email, Phone, Live Support.

Zenloop serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Zenloop are Kapture CX, Zonka Feedback and TeamSupport. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Zenloop is available in multiple languages, including English, German and more.

Alternatives of Zenloop

Kapture CX
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Zonka Feedback
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TeamSupport
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CloudCherry
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EspoCRM
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SuiteCRM
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OroCRM
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Fat Free CRM
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