Zendesk Talk

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Zendesk Talk Categories on Top Software Advisor

What is Zendesk Talk?

Zendesk Talk is a highly-effective call center software that is powered by the Sunshine platform. It is an essential tool for businesses of all sizes, providing key features such as customer self-service portals, personalized IVR messages, and effortless live chat functionality. Simplify your communication procedures and elevate your overall customer satisfaction with Zendesk Talk.

Zendesk Talk Resources

Zendesk Talk Pricing

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Key Features of Zendesk Talk

Call Routing
Ivr (interactive Voice Response)
Call Recording
Real Time Dashboard
Call Monitoring
Call Queues
Voicemail
Call Transcripts
Call Analytics
Warm Transfer
Call Conferencing
Automatic Ticket Creation
Custom Greetings
Business Hours
Call Blocking
Callback From Queue
Agent Status
Call Wrap Up Codes
Call Forwarding
Sms Support
Call Center
Automatic Call Distribution
Reporting/analytics
Interactive Voice Response

Specifications

Zendesk Talk FAQ's

What are the top 5 features of Zendesk Talk?

The top 5 features of Zendesk Talk include:

Call Routing
Ivr (interactive Voice Response)
Call Recording
Real Time Dashboard
Call Monitoring

What type of customer support does Zendesk Talk offer?

Zendesk Talk supports a variety of platforms including: Email.

What types of businesses does Zendesk Talk serve?

Zendesk Talk serves a wide range of businesses including StartUps, SMBs, Enterprises.

Who are the primary competitors of Zendesk Talk?

The top three competitors of Zendesk Talk are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Zendesk Talk support?

Zendesk Talk is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Zendesk Talk

Arcane Lite

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Aspect Unified IP

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Optimized Collections

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Aspect Productive Workforce

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Seamless Customer Service

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Zoho Desk

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UniVersus

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Aspect

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For Vendors

Zendesk Talk

Talk To An Advisor

Zendesk Talk Categories on Top Software Advisor

What is Zendesk Talk?

Zendesk Talk Resources

Zendesk Talk Pricing

Key Features of Zendesk Talk

Specifications

Zendesk Talk FAQ's

What are the top 5 features of Zendesk Talk?

What type of customer support does Zendesk Talk offer?

What types of businesses does Zendesk Talk serve?

Who are the primary competitors of Zendesk Talk?

What languages does the Zendesk Talk support?

Alternatives of Zendesk Talk

Arcane Lite

Aspect Unified IP

Optimized Collections

Aspect Productive Workforce

Seamless Customer Service

Zoho Desk

UniVersus

Aspect

For Vendors

Zendesk Talk

Talk To An Advisor

Zendesk Talk Categories on Top Software Advisor

What is Zendesk Talk?

Zendesk Talk Resources

Zendesk Talk Pricing

Key Features of Zendesk Talk

Specifications

Zendesk Talk FAQ's

What are the top 5 features of Zendesk Talk?

What type of customer support does Zendesk Talk offer?

What types of businesses does Zendesk Talk serve?

Who are the primary competitors of Zendesk Talk?

What languages does the Zendesk Talk support?

Alternatives of Zendesk Talk

Arcane Lite

Aspect Unified IP

Optimized Collections

Aspect Productive Workforce

Seamless Customer Service

Zoho Desk

UniVersus

Aspect

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