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Verint Knowledge Management

Verint Knowledge Management

Sold by : Verint

What is Verint Knowledge Management?

Verint Knowledge Management is a software that streamlines information access and elevates customer support. Utilizing advanced AI technology, it delivers accurate and timely responses, boosting productivity and ensuring a smooth customer journey across all communication channels. With Verint Knowledge Management, optimizing efficiency and delivering exceptional interactions has never been simpler.

Verint Knowledge Management Pricing

To receive a personalized quote

Key Features of Verint Knowledge Management

  • Centralized Knowledge Repository
  • Advanced Search Capabilities
  • Ai Powered Recommendations
  • Contextual Knowledge Delivery
  • Multi Channel Support
  • Content Authoring Tools
  • Version Control
  • Approval Workflows
  • Analytics And Reporting
  • Integration With CRM Systems
  • User Feedback Mechanism
  • Customizable Templates
  • Role Based Access Control
  • Mobile Accessibility
  • Real Time Updates
  • Knowledge Lifecycle Management
  • Multilingual Support
  • Collaboration Tools
  • Self Service Portal
  • Automated Content Tagging
  • Show More

Specifications

Company Name icon
Company Name
Verint
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone
Languages Available icon
Languages Available
English

Verint Knowledge Management FAQ's

The top 5 features of Verint Knowledge Management include:

  • Centralized Knowledge Repository
  • Advanced Search Capabilities
  • Ai Powered Recommendations
  • Contextual Knowledge Delivery
  • Multi Channel Support

Verint Knowledge Management supports a variety of platforms including: Email, Phone.

Verint Knowledge Management serves a wide range of businesses including StartUps.

The top three competitors of Verint Knowledge Management are AgentHub, eGain Knowledge and Serviceware Knowledge. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Verint Knowledge Management is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Verint Knowledge Management

AgentHub
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eGain Knowledge
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Serviceware Knowledge
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Enghouse eKMS
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Mayday
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MOJO-CX
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Verizon Knowledge Assist
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Aria Telecom
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