eGain Knowledge - and adaptable software solution designed to streamline customer service processes. With its seamless integration capabilities, this advanced tool utilizes AI technology to provide swift and accurate responses, empowering agents to work more effectively and boost overall customer satisfaction across different communication channels.
The top 5 features of eGain Knowledge include:
eGain Knowledge supports a variety of platforms including: Email, Phone.
eGain Knowledge serves a wide range of businesses including StartUps.
The top three competitors of eGain Knowledge are AgentHub, Serviceware Knowledge and Enghouse eKMS. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.
eGain Knowledge is available exclusively in English, providing a streamlined experience for English-speaking users.