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UserVoice

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What is UserVoice?

UserVoice - the premier digital voice logging software for Product Management and Customer Support. Our robust platform equips companies to improve their products and offer exceptional support to customers. Our mission is to empower you to cultivate satisfied and enthusiastic customers, paving the way for business growth and prosperity.

Key Features of UserVoice

  • Call Recording
  • Live Monitoring
  • Multi Channel Support
  • Automated Archiving
  • Search And Retrieval
  • Data Encryption
  • User Access Control
  • Audit Trail
  • Customizable Retention Policies
  • Integration With CRM
  • Speech Analytics
  • Transcription Services
  • Real Time Alerts
  • Scalability
  • Redundancy And Failover
  • Compliance Management
  • Reporting And Analytics
  • Api Access
  • User Friendly Interface
  • Mobile Access

UserVoice Resources

UserVoice Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
UserVoice
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Training
Languages Available icon
Languages Available
English

UserVoice Description

UserVoice has acknowledged an incident of unauthorized access to its administrative system, which stores user data. The necessary security protocols have been reinforced to prevent any further compromises, although some non-financial user information may have been exposed. In addition to actively gathering customer feedback, UserVoice continuously incorporates it into enhancing the management of feedback. Its latest updates reflect a combination of user suggestions and lessons learned from using the platform.

UserVoice FAQ's

The top 5 features of UserVoice include:

  • Call Recording
  • Live Monitoring
  • Multi Channel Support
  • Automated Archiving
  • Search And Retrieval

UserVoice supports a variety of platforms including: Email, Phone, Training.

UserVoice serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of UserVoice are Ameyo Contact Center, Vpi and Call Loop. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

UserVoice is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of UserVoice

Ameyo Contact Center
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Vpi
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Call Loop
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Cloudinary
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Collabspot
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VOIJAVU PRO
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Dial My Calls
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Contaque Auto Dialer Software
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