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uContact

Sold by : Integra CCS

What is uContact?

uContactis a call center management solution that goes above and beyond. With uContact, your business can effortlessly handle calls, create customized SMS campaigns, use IVR for efficient customer inquiries, and establish seamless communication workflows. Eliminate the hassle of complicated call center management and say hello to uContact. Unlock the full potential of your call center with uContact.

uContact Resources

uContact Pricing

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Key Features of uContact

  • Omnichannel Support
  • CRM Integration
  • Ivr System
  • Call Recording
  • Real Time Analytics
  • Predictive Dialer
  • Automatic Call Distribution
  • Skill Based Routing
  • Call Scripting
  • Workforce Management
  • Quality Management
  • Chat Support
  • Email Management
  • Social Media Integration
  • Sms Support
  • Video Call Support
  • Customizable Dashboards
  • Api Integration
  • Outbound Campaign Management
  • Call Monitoring
  • Show More

Specifications

uContact FAQ's

The top 5 features of uContact include:

  • Omnichannel Support
  • CRM Integration
  • Ivr System
  • Call Recording
  • Real Time Analytics

uContact supports a variety of platforms including: Email, Phone, Training, Tickets.

uContact serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of uContact are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

uContact is available in multiple languages, including English, Portuguese, Spanish and more.

Alternatives of uContact

Arcane Lite
Aspect Unified IP
Optimized Collections
Aspect Productive Workforce
Seamless Customer Service
Zoho Desk
UniVersus
Aspect
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