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SimACD

Sold by : Portage Communications, LLC

What is SimACD?

SimACD, the complete simulation software designed to streamline call center scheduling. Utilizing cutting-edge technology, SimACD precisely calculates the necessary number of agents for various staffing scenarios, preventing costly mistakes. With SimACD, say farewell to guesswork and hello to efficient resource allocation. Let us revolutionize your call center operations with our reliable and optimized solution.

SimACD Pricing

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Key Features of SimACD

  • Real Time Adherence
  • Forecasting
  • Scheduling
  • Intraday Management
  • Agent Self Service
  • Performance Analytics
  • Shift Bidding
  • Time Off Management
  • Mobile Access
  • Automated Alerts
  • Historical Reporting
  • Skill Based Routing
  • Multi Channel Support
  • Compliance Tracking
  • Customizable Dashboards
  • Integration With CRM
  • Vacation Planning
  • Overtime Management
  • Workforce Optimization
  • Employee Engagement
  • Recruiting Management
  • Employee Lifecycle Management
  • Variable Workforce
  • Time & Attendance

Specifications

SimACD FAQ's

The top 5 features of SimACD include:

  • Real Time Adherence
  • Forecasting
  • Scheduling
  • Intraday Management
  • Agent Self Service

SimACD supports a variety of platforms including: Email.

SimACD serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of SimACD are Saddle Point Workforce, Deputy and TimeTrex. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

SimACD is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of SimACD

Saddle Point Workforce
Deputy
TimeTrex
Calamari
Paycom
Open HRMS
Workgroups Davinci
Zelos
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