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Pulsedesk

Sold by : Pulsedesk

What is Pulsedesk?

Pulsedesk solution for optimizing your customer support operations. Our robust platform provides efficient delegation, live chat, and automated features to enhance productivity. Our intuitive knowledge base, client portal, and easy API integrations centralize all service requests for a streamlined process. Elevate your customer support game with Pulsedesk.

Pulsedesk Pricing

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Key Features of Pulsedesk

  • Ticket Management
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Customizable Dashboards
  • Knowledge Base Integration
  • Multi Channel Support
  • Customer Relationship Management
  • Performance Metrics
  • Call Monitoring
  • Agent Scripting
  • Call Queuing
  • Voicemail Management
  • Call Transfer
  • Call Conferencing
  • Outbound Dialing
  • Call Tagging
  • Service Level Agreement Management
  • Feedback Collection
  • Help Desk
  • Contact Center Knowledge Base

Specifications

Pulsedesk FAQ's

The top 5 features of Pulsedesk include:

  • Ticket Management
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics

Pulsedesk supports a variety of platforms including: Email, Phone.

Pulsedesk serves a wide range of businesses including StartUps.

The top three competitors of Pulsedesk are AgentHub, eGain Knowledge and Serviceware Knowledge. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Pulsedesk is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Pulsedesk

AgentHub
eGain Knowledge
Serviceware Knowledge
Enghouse eKMS
Mayday
MOJO-CX
Verizon Knowledge Assist
Aria Telecom
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