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Provana ICAP

Provana ICAP

Sold by : Provana

What is Provana ICAP?

Provana ICAP - a call analytics platform powered by AI. This advanced software offers live monitoring, boosting agent efficiency and regulatory compliance. Equipped with robust features, it empowers businesses with valuable insights for better decision-making, leading to improved performance and streamlined operations. With Provana ICAP, enterprises can enhance customer interactions and achieve optimal outcomes.

Provana ICAP Resources

Provana ICAP Pricing

To receive a personalized quote

Key Features of Provana ICAP

  • Automated Call Scoring
  • Sentiment Analysis
  • Keyword Spotting
  • Real Time Analytics
  • Customizable Dashboards
  • Speech To Text Transcription
  • Agent Performance Tracking
  • Compliance Monitoring
  • Call Categorization
  • Root Cause Analysis
  • Customer Experience Insights
  • Multilingual Support
  • Trend Analysis
  • Quality Management
  • Voice Biometrics
  • Data Export
  • Api Integration
  • Custom Reporting
  • User Management
  • Data Security

Specifications

Company Name icon
Company Name
Provana
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone
Languages Available icon
Languages Available
English

Provana ICAP FAQ's

The top 5 features of Provana ICAP include:

  • Automated Call Scoring
  • Sentiment Analysis
  • Keyword Spotting
  • Real Time Analytics
  • Customizable Dashboards

Provana ICAP supports a variety of platforms including: Email, Phone.

Provana ICAP serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Provana ICAP are Uniphore, Prodigal and Capturi. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Provana ICAP is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Provana ICAP

Uniphore
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Prodigal
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Capturi
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Xdroid Voice Analytics
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Tethr
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Alvaria Engagement Analytics
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Contexta360
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Recordsure
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