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Contexta360

Contexta360

Sold by : Contexta360

What is Contexta360?

Contexta360 the AI-powered solution geared towards improving customer engagement and optimizing operations. With real-time conversational data, quality monitoring, and instant agent support, our platform empowers contact centers to boost customer retention, reduce agent attrition, and uncover valuable business insights. Elevate your contact center with Contexta360 and experience enhanced customer loyalty and increased efficiency.

Contexta360 Resources

Contexta360 Pricing

To receive a personalized quote

Key Features of Contexta360

  • Real Time Speech Analytics
  • Call Transcription
  • Sentiment Analysis
  • Keyword Spotting
  • Speaker Identification
  • Emotion Detection
  • Customizable Dashboards
  • Compliance Monitoring
  • Multilingual Support
  • Call Scoring
  • Agent Performance Tracking
  • Customer Experience Insights
  • Automated Quality Management
  • Root Cause Analysis
  • Trend Analysis
  • Voice Biometrics
  • Integration With CRM
  • Data Export
  • Api Access
  • Custom Reporting
  • Show More

Specifications

Company Name icon
Company Name
Contexta360
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Tickets
Languages Available icon
Languages Available
English

Contexta360 FAQ's

The top 5 features of Contexta360 include:

  • Real Time Speech Analytics
  • Call Transcription
  • Sentiment Analysis
  • Keyword Spotting
  • Speaker Identification

Contexta360 supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Contexta360 serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Contexta360 are Uniphore, Prodigal and Capturi. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Contexta360 is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Contexta360

Uniphore
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Prodigal
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Capturi
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Xdroid Voice Analytics
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Tethr
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Alvaria Engagement Analytics
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Provana ICAP
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Recordsure
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