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Pointel Survey360

Sold by : Pointel

What is Pointel Survey360?

Pointel Survey360 is a Contact Center Survey Solution designed to boost your customer feedback process. With its user-friendly interface, businesses can easily create and manage surveys, leading to a closed-loop approach for customer feedback. Gain valuable insights and elevate your customer experience with Pointel Survey360. Take charge of your customer feedback process and elevate your overall customer satisfaction.

Key Features of Pointel Survey360

  • Customizable Surveys
  • Multi Channel Distribution
  • Real Time Analytics
  • Survey Templates
  • Question Branching
  • Response Quotas
  • Anonymous Surveys
  • Mobile Optimization
  • Multilingual Support
  • Survey Logic
  • Data Export
  • Third Party Integrations
  • Automated Reminders
  • Survey Scheduling
  • Response Tracking
  • Custom Branding
  • Survey Collaboration
  • Api Access
  • Survey Security
  • User Management
  • Survey Management
  • Feedback Management
  • Surveys & Feedback
  • Customer Engagement
  • Dashboard
  • Web Surveys
  • Action Management
  • Account Management
  • Experience Management
  • Surveys

Pointel Survey360 Resources

Pointel Survey360 Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
Pointel
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone
Languages Available icon
Languages Available
English

Pointel Survey360 Description

Pointel Survey360 is a customer feedback solution for businesses. Designed for contact center managers and personnel, Survey360 allows for easy creation and conduct of surveys through various interactions such as calls, emails, and chats. It offers a user-friendly interface and requires no special training. With real-time insights and actionable intelligence, you can effectively analyze customer experience data and make informed decisions. Our browser-based application allows for seamless designing, modification, and testing of surveys with just a few clicks. By capturing essential customer data and feedback, you can identify issues before they escalate and impact your business. Integration with Salesforce, ServiceNow, or your existing CRM/data warehouse solution provides a holistic view of customer feedback for enhanced decision-making. With reliable performance and dedicated support and maintenance, Survey360 caters to both large and small contact centers. Elevate customer satisfaction and retention with Pointel Survey360.

Pointel Survey360 FAQ's

The top 5 features of Pointel Survey360 include:

  • Customizable Surveys
  • Multi Channel Distribution
  • Real Time Analytics
  • Survey Templates
  • Question Branching

Pointel Survey360 supports a variety of platforms including: Email, Phone.

Pointel Survey360 serves a wide range of businesses including Mid-Market, Enterprises.

The top three competitors of Pointel Survey360 are Zonka Feedback, Nextiva and Voicent. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Pointel Survey360 is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Pointel Survey360

Zonka Feedback
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Nextiva
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Voicent
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SurveySparrow
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Verificare OMR Software
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SurveyFoxy
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SightMill
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VoxVote
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