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PlayVox

PlayVox

Sold by : Arcaris

What is PlayVox?

PlayVox is a contact center software designed to enhance workforce management, quality assurance, and performance monitoring with the power of AI technology. With seamless integration with top platforms like Salesforce and Zendesk, PlayVox is the perfect solution to increase agent satisfaction and deliver exceptional customer experiences. You can entrust PlayVox for comprehensive capabilities and outstanding results.

PlayVox Resources

PlayVox Pricing

To receive a personalized quote

Key Features of PlayVox

  • Quality Assurance
  • Performance Management
  • Learning Management
  • Workforce Management
  • Customer Surveys
  • Coaching
  • Gamification
  • Reporting And Analytics
  • Real Time Monitoring
  • Speech Analytics
  • Screen Recording
  • Agent Scheduling
  • Customizable Dashboards
  • Kpi Tracking
  • Automated Workflows
  • Multi Channel Support
  • Integration Capabilities
  • Role Based Access Control
  • Feedback Management
  • Mobile Access
  • Training Management
  • Contact Management
  • Compliance Management
  • Dashboard
  • Analytics
  • Knowledge Base
  • Audit Management
  • Complaint Management

Specifications

Company Name icon
Company Name
Arcaris
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Languages Available icon
Languages Available
English

PlayVox FAQ's

The top 5 features of PlayVox include:

  • Quality Assurance
  • Performance Management
  • Learning Management
  • Workforce Management
  • Customer Surveys

PlayVox supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

PlayVox serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of PlayVox are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

PlayVox is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of PlayVox

Arcane Lite
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Aspect Unified IP
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Optimized Collections
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Aspect Productive Workforce
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Seamless Customer Service
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Zoho Desk
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UniVersus
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Aspect
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